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JOB REPORT / 11-2022 · 17 TASKS

Sales Managers.

Can AI do the work of Sales Managers?

Mostly it works alongside you. Here is what shifts, task by task.

YOUR EXPERIENCE MATTERS

How does this fit your work?

How many tasks do you use AI to assist with at work?

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Starting pointOur estimate

The mark shows what’s typical for this job.

The parts of your job AI can already do most of:

  • Review operational records and reports to project sales…
  • Monitor customer preferences to determine focus of sales efforts
  • Assess marketing potential of new and existing store locations…

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A guided certificate program in AI-assisted Sales Managers work. It covers the 16 AI-affected parts of your job and ends in a capstone a person reviews.

WHAT WE LOOKED AT

Your job, task by task.

16 of 17 tasks reviewed

This job has 17 core tasks. We went through 16 of them, one at a time.

Task by task, from the work Sales Managers actually do. How we describe AI use in each task is our own read of it, not a measurement of whether AI can replace the job.

  1. TASK 01

    Review operational records and reports to project sales and determine profitability.

    AI DOES

    Summarizes records, flags trends, builds profit models, and generates draft reports

    YOU DO

    Apply market intuition and team knowledge to judge what the numbers really mean

  2. TASK 02

    Monitor customer preferences to determine focus of sales efforts.

    AI DOES

    Scans sales data, flags trends, and summarizes customer buying patterns

    YOU DO

    Decide which customer signals truly matter and coach the team on where to focus

  3. TASK 03

    Assess marketing potential of new and existing store locations, considering statistics and expenditures.

    AI DOES

    Gathers demographic data, runs spending models, and surfaces location comparisons

    YOU DO

    Weigh local context, relationships, and strategic fit before deciding

  4. TASK 04

    Prepare budgets and approve budget expenditures.

    AI DOES

    Drafts budget templates, analyzes spending trends, and flags overages

    YOU DO

    Own the approval decision and weigh tradeoffs that numbers alone can't show

  5. TASK 05

    Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.

    AI DOES

    Drafts training schedules, summarizes sales metrics, and suggests performance review templates

    YOU DO

    Keep the human judgment needed to coach individuals, resolve conflicts, and make fair staffing decisions

  6. TASK 06

    Advise dealers and distributors on policies and operating procedures to ensure functional effectiveness of business.

    AI DOES

    Drafts policy summaries, generates FAQ documents, and suggests procedure improvements based on best practices

    YOU DO

    Build the relationships and read the room when dealers push back

  7. TASK 07

    Direct, coordinate, and review sales and service accounting and record-keeping, as well as receiving and shipping.

    AI DOES

    Summarizes records, spots errors, and drafts reports from sales and accounting data

    YOU DO

    Direct your team, resolve disputes, and oversee hands-on shipping and receiving work

  8. TASK 08

    Confer with potential customers regarding equipment needs, and advise customers on types of equipment to purchase.

    AI DOES

    Researches customer needs, suggests product matches, and drafts recommendation summaries

    YOU DO

    Build rapport, read the room, and earn the customer's trust in person

  9. TASK 09

    Direct and coordinate activities involving sales of manufactured products, services, commodities, real estate, or other subjects of sale.

    AI DOES

    Analyzes sales data, flags trends, drafts reports, and suggests territory or quota adjustments

    YOU DO

    Build team trust, read people in the moment, and make calls that balance numbers with real-world context

  10. TASK 10

    Confer or consult with department heads to plan advertising services and to secure information on equipment and customer specifications.

    AI DOES

    Drafts meeting agendas, summarizes equipment specs, and suggests talking points

    YOU DO

    Build trust with department heads and read the room during live conversations

  11. TASK 11

    Direct clerical staff to keep records of export correspondence, bid requests, and credit collections, and to maintain current information on tariffs, licenses, and restrictions.

    AI DOES

    Drafts record-keeping templates, summarizes tariff updates, and flags missing documents

    YOU DO

    Judge which records matter most and guide your team through real business decisions

  12. TASK 12

    Direct foreign sales and service outlets of an organization.

    AI DOES

    Drafts reports, translates communications, analyzes sales data, and flags performance gaps across regions

    YOU DO

    Build trust with foreign teams and make calls that need cultural and political judgment

  13. TASK 13

    Oversee regional and local sales managers and their staffs.

    AI DOES

    Summarizes sales performance dashboards and highlights team trends

    YOU DO

    Build trust with your managers and make judgment calls about people

  14. TASK 14SOURCE-BACKED TASK

    Determine price schedules and discount rates.

    AI DOES

    Analyzes market data and suggests pricing models

    YOU DO

    Decide strategy and approve final rates

    About this analysis

    32% · Methodology: exposure-v1 · Analysis date: unavailable · Confidence: medium

  15. TASK 15SOURCE-BACKED TASK

    Resolve customer complaints regarding sales and service.

    AI DOES

    Suggests solutions and drafts response templates

    YOU DO

    Read emotions and build real trust

    About this analysis

    25% · Methodology: exposure-v1 · Analysis date: unavailable · Confidence: medium

  16. TASK 16SOURCE-BACKED TASK

    Represent company at trade association meetings to promote products.

    AI DOES

    Preps talking points and competitor research

    YOU DO

    Build relationships and read the room

    About this analysis

    0% · Methodology: exposure-v1 · Analysis date: unavailable · Confidence: medium

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Data sources and attribution

This page includes information from the O*NET 30.3 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. rtwoai has modified all or some of this information. USDOL/ETA has not approved, endorsed, or tested these modifications. O*NET® is a trademark of USDOL/ETA.

Wage and employment figures are from the U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (2025). Job outlook is from the BLS Employment Projections program, 2024–34. BLS data are in the public domain. BLS has not reviewed or endorsed this page.

Task collaboration data is from the Anthropic Economic Index, release 2025-03-27, used under the CC BY 4.0 license. Anthropic has not reviewed or endorsed this page.

How we describe AI use in each task is our own characterization, not a measurement of whether AI can replace this job. Microsoft note that their metrics "should not be misconstrued or misrepresented as measuring the ability of AI to replace jobs," and that there is more to an occupation than the sum of its tasks.