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JOB REPORT / 11-2032 · 20 TASKS

Public Relations Managers.

Can AI do the work of Public Relations Managers?

Mostly it works alongside you. Here is what shifts, task by task.

YOUR EXPERIENCE MATTERS

How does this fit your work?

How many tasks do you use AI to assist with at work?

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Starting pointOur estimate

The mark shows what’s typical for this job.

The parts of your job AI can already do most of:

  • Maintain company archives
  • Observe and report on social, economic, and political trends…
  • Design and edit promotional publications

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A guided certificate program in AI-assisted Public Relations Managers work. It covers the 20 AI-affected parts of your job and ends in a capstone a person reviews.

WHAT WE LOOKED AT

Your job, task by task.

20 of 20 tasks reviewed

We went through all 20 core tasks in this job, one at a time.

Task by task, from the work Public Relations Managers actually do. How we describe AI use in each task is our own read of it, not a measurement of whether AI can replace the job.

  1. TASK 01

    Maintain company archives.

    AI DOES

    Sorts, tags, and retrieves archived files automatically

    YOU DO

    Decide what matters and how to organize it for your company's unique needs

  2. TASK 02

    Observe and report on social, economic, and political trends that might affect employers.

    AI DOES

    Scans news, social media, and reports to flag relevant trends and summarize them quickly

    YOU DO

    Judge which trends truly matter for your employer and shape the right response

  3. TASK 03

    Design and edit promotional publications, such as brochures.

    AI DOES

    Drafts brochure text, suggests layouts, and generates image ideas

    YOU DO

    Own the brand voice and make the final call on tone and design

  4. TASK 04

    Develop, implement, or maintain crisis communication plans.

    AI DOES

    Drafts crisis message templates, summarizes past case studies, and flags communication gaps

    YOU DO

    Apply local knowledge of relationships, culture, and real-time judgment calls under pressure

  5. TASK 05

    Confer with labor relations managers to develop internal communications that keep employees informed of company activities.

    AI DOES

    Drafts employee messages, suggests tone and structure, and edits for clarity

    YOU DO

    Build relationships with labor managers and decide what employees truly need to hear

  6. TASK 06

    Formulate policies and procedures related to public information programs, working with public relations executives.

    AI DOES

    Drafts policy frameworks, suggests industry best practices, and organizes procedures into clear documents

    YOU DO

    Apply your knowledge of company culture, leadership priorities, and real stakeholder relationships to finalize decisions

  7. TASK 07

    Identify main client groups and audiences, determine the best way to communicate publicity information to them, and develop and implement a communication plan.

    AI DOES

    Drafts audience profiles, suggests communication channels, and generates plan templates

    YOU DO

    Use your client knowledge and relationship instincts to decide what messages will actually land

  8. TASK 08

    Manage communications budgets.

    AI DOES

    Drafts budget summaries, flags overspending, and models spending scenarios

    YOU DO

    Decide priorities and negotiate trade-offs with stakeholders

  9. TASK 09

    Direct activities of external agencies, establishments, or departments that develop and implement communication strategies and information programs.

    AI DOES

    Drafts creative briefs, summarizes campaign reports, and flags performance gaps

    YOU DO

    Build agency relationships and make final calls on strategy and priorities

  10. TASK 10

    Manage in-house communication courses.

    AI DOES

    Drafts course outlines, quizzes, and training materials

    YOU DO

    Facilitate live sessions and give personalized coaching feedback

  11. TASK 11

    Manage special events, such as sponsorship of races, parties introducing new products, or other activities the firm supports, to gain public attention through the media without advertising directly.

    AI DOES

    Drafts press releases, builds contact lists, suggests event concepts, and creates run-of-show timelines

    YOU DO

    Build real relationships with media, sponsors, and guests — and make quick judgment calls when things go wrong on event day

  12. TASK 12

    Facilitate consumer relations or the relationship between parts of the company, such as the managers and employees, or different branch offices.

    AI DOES

    Drafts internal memos, summarizes feedback, and suggests communication strategies

    YOU DO

    Read the room and build genuine trust between people

  13. TASK 13

    Produce films and other video products, regulate their distribution, and operate film library.

    AI DOES

    Drafts scripts, suggests edits, and tracks distribution data

    YOU DO

    Lead creative vision and manage relationships with partners and stakeholders

  14. TASK 14

    Assign, supervise, and review the activities of public relations staff.

    AI DOES

    Tracks staff workloads, summarizes project status, and drafts performance notes

    YOU DO

    Build team trust and make judgment calls about people

  15. TASK 15

    Establish and maintain effective working relationships with clients, government officials, and media representatives and use these relationships to develop new business opportunities.

    AI DOES

    Researches contacts, drafts outreach messages, and flags potential business opportunities

    YOU DO

    Show up in person, build genuine trust, and read the room in every relationship

  16. TASK 16SOURCE-BACKED TASK

    Draft speeches for company executives and arrange interviews and other forms of contact for them.

    AI DOES

    Drafts speech outlines and schedules interview slots

    YOU DO

    Shape the message and build key relationships

    About this analysis

    45% · Methodology: exposure-v1 · Analysis date: unavailable · Confidence: medium

  17. TASK 17SOURCE-BACKED TASK

    Write interesting and effective press releases, prepare information for media kits, and develop and maintain company internet or intranet web pages.

    AI DOES

    Drafts press releases and web content quickly

    YOU DO

    Shape the story and brand voice

    About this analysis

    32% · Methodology: exposure-v1 · Analysis date: unavailable · Confidence: medium

  18. TASK 18SOURCE-BACKED TASK

    Develop and maintain the company's corporate image and identity, which includes the use of logos and signage.

    AI DOES

    Generates logo variations and signage mockups

    YOU DO

    Define the brand vision and approve final choices

    About this analysis

    28% · Methodology: exposure-v1 · Analysis date: unavailable · Confidence: medium

  19. TASK 19SOURCE-BACKED TASK

    Evaluate advertising and promotion programs for compatibility with public relations efforts.

    AI DOES

    Analyzes campaign data and identifies potential conflicts

    YOU DO

    Judge brand impact and strategic alignment

    About this analysis

    0% · Methodology: exposure-v1 · Analysis date: unavailable · Confidence: medium

  20. TASK 20SOURCE-BACKED TASK

    Respond to requests for information about employers' activities or status.

    AI DOES

    Drafts responses using company data and policies

    YOU DO

    Judge what to share and how

    About this analysis

    0% · Methodology: exposure-v1 · Analysis date: unavailable · Confidence: medium

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Data sources and attribution

This page includes information from the O*NET 30.3 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. rtwoai has modified all or some of this information. USDOL/ETA has not approved, endorsed, or tested these modifications. O*NET® is a trademark of USDOL/ETA.

Wage and employment figures are from the U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (2025). Job outlook is from the BLS Employment Projections program, 2024–34. BLS data are in the public domain. BLS has not reviewed or endorsed this page.

Task collaboration data is from the Anthropic Economic Index, release 2025-03-27, used under the CC BY 4.0 license. Anthropic has not reviewed or endorsed this page.

How we describe AI use in each task is our own characterization, not a measurement of whether AI can replace this job. Microsoft note that their metrics "should not be misconstrued or misrepresented as measuring the ability of AI to replace jobs," and that there is more to an occupation than the sum of its tasks.