JOB REPORT / 41-3091 · 15 TASKS

Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel.

Can AI do the work of Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travels?

Mostly it works alongside you. Here is what shifts, task by task.

YOUR EXPERIENCE MATTERS

How does this fit your work?

How many tasks do you use AI to assist with at work?

Drag the dot. There’s no wrong answer; it starts at our estimate.

Starting pointOur estimate

The mark shows what’s typical for this job.

The parts of your job AI can already do most of:

Compute and compare costs of services
Identify prospective customers using business directories, leads from clients…
Develop sales presentations or proposals to explain service specifications

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A guided certificate program in AI-assisted Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel work. It covers the 14 AI-affected parts of your job and ends in a capstone a person reviews.

WHAT WE LOOKED AT

Your job, task by task.

14 of 15 tasks reviewed

This job has 15 core tasks. We went through 14 of them, one at a time.

Task by task, from the work Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travels actually do. How we describe AI use in each task is our own read of it, not a measurement of whether AI can replace the job.

TASK 01
Compute and compare costs of services.
AI DOES
Generates cost breakdowns, comparison tables, and pricing summaries instantly
YOU DO
Read the customer's situation and pick the option that truly fits them
TASK 02
Identify prospective customers using business directories, leads from clients, or information from conferences or trade shows.
AI DOES
Searches directories, scans conference lists, and ranks potential leads by fit
YOU DO
Judge which prospects are genuinely worth your time and energy
TASK 03
Develop sales presentations or proposals to explain service specifications.
AI DOES
Drafts slide decks, proposal text, and service spec summaries from a prompt
YOU DO
Tailor the pitch to what this specific client actually cares about
TASK 04
Answer customers' questions about services, prices, availability, or credit terms.
AI DOES
Drafts quick answers to common questions about pricing, availability, and basic terms
YOU DO
Read the customer's mood and negotiate or explain tricky details they didn't ask clearly
TASK 05
Create forms or agreements to complete sales.
AI DOES
Drafts sales forms, fills in standard contract language, and suggests clause options
YOU DO
Review every deal's unique terms and confirm nothing important is missing
TASK 06
Inform customers of contracts or other information pertaining to purchased services.
AI DOES
Drafts contract summaries, FAQs, and follow-up emails for customers
YOU DO
Handle live questions, build rapport, and adapt to each customer's situation
TASK 07
Maintain customer records using automated systems.
AI DOES
Auto-logs interactions, suggests data entries, and flags missing fields in CRM systems
YOU DO
Judge which customer details are worth saving and keep the context accurate
TASK 08
Monitor market conditions, innovations, and competitors' services, prices, and sales.
AI DOES
Scans news, competitor sites, and pricing data to build summary reports
YOU DO
Decide which insights actually matter for your deals and relationships
TASK 09
Quote prices, credit terms, contract terms, or fulfillment dates for services.
AI DOES
Generates draft quotes, pulls standard pricing rules, and flags credit or contract options
YOU DO
Judge the customer's unique situation and approve final terms
TASK 10
Attend sales or trade meetings or read related publications to obtain information about market conditions, business trends, regulations, or industry developments.
AI DOES
Summarizes industry news, flags market trends, and pulls key data from reports
YOU DO
Decide which insights actually apply to your customers and build trust at live meetings
TASK 11
Contact prospective or existing customers to discuss how services can meet their needs.
AI DOES
Drafts personalized outreach emails, suggests conversation starters, and summarizes customer history before calls
YOU DO
Listen to the customer, build real rapport, and judge when to push or back off
TASK 12
Emphasize or recommend service features based on knowledge of customers' needs and vendor capabilities and limitations.
AI DOES
Summarizes service features, matches them to customer profiles, and drafts talking points
YOU DO
Read the room and build real trust with each customer
TASK 13
Consult with clients after sales or contract signings to resolve problems and provide ongoing support.
AI DOES
Drafts follow-up emails, summarizes client history, and flags common problems with suggested fixes
YOU DO
Build trust and read emotional cues that only come through real conversation
TASK 14
Negotiate prices or terms of sales or service agreements.
AI DOES
Drafts negotiation scripts, suggests pricing ranges, and summarizes contract terms
YOU DO
Read the room, build trust, and make real-time judgment calls during live conversations

START LEARNING AI

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Use your judgment.

There are 14 short lessons for this job, about 15 minutes each. Each one starts from a task above and teaches the part that stays with you.

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AT A GLANCE

Occupation: Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel
SOC code: 41-3091
Tasks reviewed: 14 of 15

How we assess

PAY & OUTLOOK

Compare pay by state

Median pay (national): $69,990 · BLS OEWS 2025
Median pay (Colorado): $79,810 · BLS OEWS 2025
Employed (national): 1,256,010
Employed in Colorado: 37,810
Job outlook: +3.1% by 2034 · ~123,000 openings/yr

Wages from the U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics. National figures cover the United States. Job outlook is national.

How does this fit your work?

Earn a certificate in your job

Your job, task by task.

Compute and compare costs of services.

Identify prospective customers using business directories, leads from clients, or information from conferences or trade shows.

Develop sales presentations or proposals to explain service specifications.

Answer customers' questions about services, prices, availability, or credit terms.

Create forms or agreements to complete sales.

Inform customers of contracts or other information pertaining to purchased services.

Maintain customer records using automated systems.

Monitor market conditions, innovations, and competitors' services, prices, and sales.

Quote prices, credit terms, contract terms, or fulfillment dates for services.

Attend sales or trade meetings or read related publications to obtain information about market conditions, business trends, regulations, or industry developments.

Contact prospective or existing customers to discuss how services can meet their needs.

Emphasize or recommend service features based on knowledge of customers' needs and vendor capabilities and limitations.

Consult with clients after sales or contract signings to resolve problems and provide ongoing support.

Negotiate prices or terms of sales or service agreements.

Practice AI.Use your judgment.

Practice AI.
Use your judgment.