JOB REPORT / 13-1199 · 92 TASKS

Business Operations Specialists, All Other.

Can AI do the work of Business Operations Specialists, All Others?

Mostly it works alongside you. Here is what shifts, task by task.

YOUR EXPERIENCE MATTERS

How does this fit your work?

How many tasks do you use AI to assist with at work?

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The mark shows what’s typical for this job.

The parts of your job AI can already do most of:

Measure and analyze Web site usage data to maximize…
Write grant applications, rebate applications, or project proposals…
Deliver e-mail confirmation of completed transactions and shipment

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A guided certificate program in AI-assisted Business Operations Specialists, All Other work. It covers the 87 AI-affected parts of your job and ends in a capstone a person reviews.

WHAT WE LOOKED AT

Your job, task by task.

87 of 92 tasks reviewed

This job has 92 core tasks. We went through 87 of them, one at a time.

Task by task, from the work Business Operations Specialists, All Others actually do. How we describe AI use in each task is our own read of it, not a measurement of whether AI can replace the job.

TASK 01
Measure and analyze Web site usage data to maximize search engine returns or refine customer interfaces.
AI DOES
Analyzes traffic data, flags drop-off points, and suggests SEO keyword improvements
YOU DO
Decide which changes match your brand voice and customer priorities
TASK 02
Write grant applications, rebate applications, or project proposals to secure funding for sustainability projects.
AI DOES
Drafts application sections, suggests language, fills in boilerplate, and checks formatting
YOU DO
Bring deep project knowledge, funder relationships, and strategic judgment about what makes a proposal compelling
TASK 03
Deliver e-mail confirmation of completed transactions and shipment.
AI DOES
Writes, personalizes, and sends order and shipping confirmation emails automatically
YOU DO
Set up rules and review edge cases like failed sends or unusual orders
TASK 04
Calculate purchase subtotals, taxes, and shipping costs for submission to customers.
AI DOES
Calculates subtotals, applies tax rates by location, and computes shipping costs instantly
YOU DO
Set up rules, handle exceptions, and review edge cases like unusual addresses or custom orders
TASK 05
Monitor or track sustainability indicators, such as energy usage, natural resource usage, waste generation, and recycling.
AI DOES
Collects, organizes, and visualizes sustainability data from multiple sources
YOU DO
Interpret findings and decide what actions the organization should take
TASK 06
Calculate revenue, sales, and expenses, using financial accounting or spreadsheet software.
AI DOES
Runs calculations, builds spreadsheet formulas, and flags unusual numbers
YOU DO
Verify the data sources and decide what the numbers mean for your business
TASK 07
Write reports to summarize testing activities, including descriptions of goals, planning, scheduling, execution, results, analysis, conclusions, and recommendations.
AI DOES
Drafts report sections, organizes data into clear summaries, and suggests standard report language
YOU DO
Apply your firsthand knowledge of test outcomes, organizational context, and risk priorities
TASK 08
Collect information about waste stream management or green building practices to inform decision makers.
AI DOES
Searches databases, summarizes reports, and drafts briefings on waste and green building topics
YOU DO
Judge which findings matter most for your specific site, budget, and decision makers
TASK 09
Transfer digital media, such as music, video, or software, to customers via the Internet.
AI DOES
Automates file delivery, access links, download triggers, and order confirmations
YOU DO
Set up product listings and troubleshoot unusual customer delivery issues
TASK 10
Initiate online auctions through auction hosting sites or auction management software.
AI DOES
Drafts auction titles, descriptions, and suggested starting prices from product info
YOU DO
Decide what items to list, set pricing strategy, and review final listings before publishing
TASK 11
Disclose merchant information and terms and policies of transactions in online or offline materials.
AI DOES
Drafts terms, policies, and disclosure language based on your business details
YOU DO
Review legal accuracy and approve all final disclosures
TASK 12
Receive and process payments from customers, using electronic transaction services.
AI DOES
Processes transactions, flags suspicious payments, and reconciles records automatically
YOU DO
Review disputed charges and handle unusual cases that need judgment
TASK 13
Develop emergency management plans for recovery decision making and communications, continuity of critical departmental processes, or temporary shut-down of non-critical departments to ensure continuity of operation and governance.
AI DOES
Drafts plan templates, suggests recovery steps, summarizes risk scenarios, and organizes communication frameworks
YOU DO
Learn your org's real priorities, build trust with leaders, and make final calls on what shuts down and what must survive
TASK 14
Correspond with online customers via electronic mail, telephone, or other electronic messaging to address questions or complaints about products, policies, or shipping methods.
AI DOES
Drafts email replies, suggests responses, and auto-answers common questions about orders and shipping
YOU DO
Read the customer's tone and decide how to handle angry or unusual situations
TASK 15
Analyze impact on, and risk to, essential business functions or information systems to identify acceptable recovery time periods and resource requirements.
AI DOES
Drafts business impact analysis templates, summarizes risk data, and suggests recovery time benchmarks from industry standards
YOU DO
Decide what recovery timelines leadership will actually accept and own those tradeoffs
TASK 16
Cancel orders based on customer requests or inventory or delivery problems.
AI DOES
Reads cancellation requests, checks order status, and processes standard cancellations automatically
YOU DO
Handle tricky edge cases, upset customers, and judgment calls about exceptions
TASK 17
Order or purchase merchandise to maintain optimal inventory levels.
AI DOES
Monitors inventory data, predicts demand, and generates reorder suggestions
YOU DO
Weigh supplier terms, budget limits, and gut-feel market timing before placing orders
TASK 18
Provide technical or administrative support for sustainability programs or issues.
AI DOES
Drafts reports, summarizes rules, and organizes program data
YOU DO
Bring local context and build trust with stakeholders
TASK 19
Recommend or implement methods to monitor, evaluate, or enable resolution of safety, operations, or compliance interruptions.
AI DOES
Scans incident data, drafts monitoring checklists, and suggests resolution frameworks from best practices
YOU DO
Weigh organizational context, relationships, and risk tolerance before recommending action
TASK 20
Create or maintain database of customer accounts.
AI DOES
Builds database schemas, cleans duplicate records, and automates data entry from forms or orders
YOU DO
Set the business rules for how accounts are organized and resolve tricky customer issues
TASK 21
Create scenarios to reestablish operations from various types of business disruptions.
AI DOES
Drafts scenario outlines, suggests recovery steps, and pulls in industry best practices fast
YOU DO
Judge which risks matter most for your specific organization and validate that plans will actually work in real life
TASK 22
Research or review regulatory, technical, or market issues related to sustainability.
AI DOES
Summarizes regulations, scans reports, and organizes market data fast
YOU DO
Decide which findings matter most and how to act on them
TASK 23
Outline system security criteria for pre-bid meetings with clients and companies to ensure comprehensiveness and appropriateness for implementation.
AI DOES
Drafts structured security criteria checklists and pulls relevant compliance standards automatically
YOU DO
Judge which criteria match the client's real risk profile and negotiate feasibility in the room
TASK 24
Monitor tapes or digital recordings to identify the source of losses.
AI DOES
Scans video footage, flags unusual movement or behavior, and tracks timestamps faster than any human
YOU DO
Apply context, business knowledge, and judgment to confirm what actually caused the loss
TASK 25
Create or distribute offline promotional material, such as brochures, pamphlets, business cards, stationary, or signage.
AI DOES
Writes promotional copy, suggests layouts, and generates design concepts for brochures, cards, and signage
YOU DO
Approve final designs, place print orders, and distribute materials in the real world
TASK 26
Develop sustainability project goals, objectives, initiatives, or strategies in collaboration with other sustainability professionals.
AI DOES
Drafts goal frameworks, summarizes best practices, and generates initiative options to spark team discussion
YOU DO
Lead the collaboration and adapt strategies to your organization's real context and culture
TASK 27
Identify opportunities for strategic improvement or mitigation of business interruption and other risks caused by business, regulatory, or industry-specific change initiatives.
AI DOES
Scans regulations, reports, and industry news to flag potential risk areas and suggest mitigation patterns
YOU DO
Judge which risks actually matter for your specific org and build the relationships needed to act on them
TASK 28
Assess or propose sustainability initiatives, considering factors such as cost effectiveness, technical feasibility, and acceptance.
AI DOES
Drafts initiative options, summarizes cost-benefit data, and flags similar programs from other organizations
YOU DO
Read the room — weigh local politics, stakeholder trust, and real-world feasibility before recommending
TASK 29
Design security policies, programs, or practices to ensure adequate security relating to alarm response, access card use, and other security needs.
AI DOES
Drafts policy templates, pulls industry standards, and flags common gaps in access and alarm procedures
YOU DO
Walk the site, weigh real threats, and own the final call on safety rules
TASK 30
Develop disaster recovery plans for physical locations with critical assets, such as data centers.
AI DOES
Drafts plan templates, summarizes industry standards, and flags common recovery gaps
YOU DO
Walk the site, interview teams, and weigh real trade-offs between cost, speed, and risk
TASK 31
Create, manage, or automate orders or invoices, using order management or invoicing software.
AI DOES
Drafts invoices, suggests order workflows, and flags errors or delays
YOU DO
Set business rules, approve exceptions, and handle customer disputes
TASK 32
Establish, maintain, or test call trees to ensure appropriate communication during disaster.
AI DOES
Drafts call tree templates, flags missing contacts, and suggests communication sequences based on org structure
YOU DO
Verify real phone numbers, run live drills, and decide who gets called first when things go wrong
TASK 33
Determine and set product prices.
AI DOES
Scans competitor prices, flags trends, and suggests price ranges based on data
YOU DO
Weigh brand value, customer loyalty, and business goals before setting the final price
TASK 34
Maintain and update organization information technology applications and network systems blueprints.
AI DOES
Drafts blueprint templates, flags outdated sections, and suggests standard IT architecture language
YOU DO
Verify real system changes and sign off on accuracy
TASK 35
Review existing disaster recovery, crisis management, or business continuity plans.
AI DOES
Scans plan documents, spots missing sections, and compares them to industry standards like ISO 22301
YOU DO
Apply deep knowledge of your specific organization, culture, and real-world risk tolerance
TASK 36
Upload digital media, such as photos, video, or scanned images to online storefront, auction sites, or other shopping Web sites.
AI DOES
Batch-processes, resizes, and auto-tags product images for upload
YOU DO
Choose the photos that make your product look its best and most accurate
TASK 37
Select and purchase technical web services, such as web hosting services, online merchant accounts, shopping cart software, payment gateway software, or spyware.
AI DOES
Compares plans, summarizes features, flags hidden fees, and drafts shortlists of services
YOU DO
Weigh your budget, business needs, and risk before clicking buy
TASK 38
Create business continuity and disaster recovery budgets.
AI DOES
Generates budget templates, suggests cost categories, and benchmarks spending against industry data
YOU DO
Apply your knowledge of the organization's real risks, politics, and resource constraints
TASK 39
Devise, select, or purchase domain name and web address.
AI DOES
Brainstorms domain name options, checks availability, and flags SEO-friendly choices
YOU DO
Trust your brand instincts and make the final pick
TASK 40
Identify or create new sustainability indicators.
AI DOES
Searches databases, summarizes existing frameworks like GRI or SDGs, and drafts candidate indicator lists
YOU DO
Judge which indicators fit your community, organization, and data reality
TASK 41
Budget and schedule security design work.
AI DOES
Drafts budget frameworks, suggests timelines, and flags scheduling conflicts using project data
YOU DO
Apply on-the-ground judgment about real costs, risks, and team capacity
TASK 42
Participate in online forums or conferences to stay abreast of online retailing trends, techniques, or security threats.
AI DOES
Summarizes forum posts, highlights key trends, and drafts questions or replies
YOU DO
Judge which ideas fit your store and build real relationships with other merchants
TASK 43
Conduct or oversee collection of corporate intelligence to avoid fraud, financial crime, cyber attack, terrorism, and infrastructure failure.
AI DOES
Scans news, dark web feeds, and data streams to spot early warning signs of fraud, cyberattacks, or infrastructure risks
YOU DO
Weigh the real-world context, verify credibility of intelligence, and decide how to act on ambiguous or sensitive findings
TASK 44
Test documented disaster recovery strategies and plans.
AI DOES
Generates test scenarios, checklists, and gap analysis reports from plan documents
YOU DO
Lead live drills, watch how teams actually respond, and make judgment calls on what really works
TASK 45
Purchase new or used items from online or physical sources for resale via retail or auction Web site.
AI DOES
Scans prices, flags deals, and compares sourcing options across sites
YOU DO
Trust your gut on what will actually sell and at what price
TASK 46
Assess the nature and level of physical security threats so that the scope of the problem can be determined.
AI DOES
Searches threat databases, summarizes incident patterns, and drafts risk assessment frameworks
YOU DO
Walk the site, read the environment, and apply professional judgment about what the numbers really mean
TASK 47
Conduct or oversee contingency plan integration and operation.
AI DOES
Drafts contingency plan templates, checks for coverage gaps, and summarizes integration steps
YOU DO
Make live decisions and coordinate people when something actually goes wrong
TASK 48
Develop conceptual designs of security systems.
AI DOES
Generates draft system layouts, suggests equipment options, and pulls relevant security standards
YOU DO
Apply site knowledge, client context, and professional judgment to finalize a design that actually works
TASK 49
Identify or investigate violations of natural resources, waste management, recycling, or other environmental policies.
AI DOES
Searches databases, flags permit gaps, summarizes regulations, and drafts violation checklists
YOU DO
Go on-site, talk to witnesses, and make the final call on whether a real violation occurred
TASK 50
Review design drawings or technical documents for completeness, correctness, or appropriateness.
AI DOES
Scans documents for gaps, flags inconsistencies, and summarizes key sections quickly
YOU DO
Apply real-world security judgment to decide if a design is truly safe and appropriate
TASK 51
Investigate sources, such as auctions, estate sales, liquidators, wholesalers, or trade shows for new items, used items, or collectibles.
AI DOES
Searches online marketplaces, wholesaler directories, and price history databases to surface sourcing leads
YOU DO
Show up in person, inspect items, and trust your gut on what will actually sell
TASK 52
Integrate online retailing strategy with physical or catalogue retailing operations.
AI DOES
Compares sales data across channels, flags gaps, and drafts integrated strategy plans
YOU DO
Weigh trade-offs between channels and make calls that fit your specific business
TASK 53
Identify or procure needed resources to implement sustainability programs or projects.
AI DOES
Searches databases for grants, vendors, and sustainability tools; drafts resource lists and budget summaries
YOU DO
Build supplier relationships and make final procurement calls based on local context
TASK 54
Design, implement, or establish requirements for security systems, video surveillance, motion detection, or closed-circuit television systems to ensure proper installation and operation.
AI DOES
Drafts system requirements, generates layout diagrams, and pulls together compliance standards and vendor specs
YOU DO
Walk the physical space, judge real-world blind spots, and make final safety calls
TASK 55SOURCE-BACKED TASK
Compose descriptions of merchandise for posting to online storefront, auction sites, or other shopping Web sites.
AI DOES
Writes product descriptions from basic specs and photos
YOU DO
Know what buyers actually want to hear
About this analysis
72% · Methodology: exposure-v1 · Analysis date: unavailable · Confidence: medium
TASK 56SOURCE-BACKED TASK
Determine location for product listings to maximize exposure to online traffic.
AI DOES
Analyzes traffic patterns and suggests optimal placement
YOU DO
Decide which recommendations fit your goals
About this analysis
71% · Methodology: exposure-v1 · Analysis date: unavailable · Confidence: medium
TASK 57
Conduct security audits to identify potential vulnerabilities related to physical security or staff safety.
AI DOES
Generates audit checklists, reviews security logs and data patterns, and drafts findings reports
YOU DO
Walk the physical space, observe real conditions, and judge risks only visible in person
TASK 58
Test security measures for final acceptance and implement or provide procedures for ongoing monitoring and evaluation of the measures.
AI DOES
Drafts monitoring checklists, analyzes security logs, and suggests evaluation procedures
YOU DO
Run the actual tests, judge real-world results, and sign off on acceptance
TASK 59
Attend professional meetings, read literature, and participate in training or other educational offerings to keep abreast of new developments and technologies related to disaster recovery and business continuity.
AI DOES
Summarizes new literature, highlights emerging trends, and suggests relevant training resources
YOU DO
Show up, ask questions, and build the professional network that keeps your knowledge real and current
TASK 60SOURCE-BACKED TASK
Prepare documentation for case reports or court proceedings.
AI DOES
Drafts case summaries and formats court documents
YOU DO
Verify facts and strategic positioning
About this analysis
67% · Methodology: exposure-v1 · Analysis date: unavailable · Confidence: medium
TASK 61
Train personnel in security procedures or use of security equipment.
AI DOES
Drafts training slides, scripts, scenarios, and quiz questions
YOU DO
Lead live drills and coach real people in real situations
TASK 62SOURCE-BACKED TASK
Compose images of products, using video or still cameras, lighting equipment, props, or photo or video editing software.
AI DOES
Generates product shots and adjusts lighting automatically
YOU DO
Direct the style and story
About this analysis
55% · Methodology: exposure-v1 · Analysis date: unavailable · Confidence: medium
TASK 63SOURCE-BACKED TASK
Identify individual or transaction targets to direct intelligence collection.
AI DOES
Flags patterns and potential targets from data
YOU DO
Decide who matters and why
About this analysis
51% · Methodology: exposure-v1 · Analysis date: unavailable · Confidence: medium
TASK 64
Monitor the work of contractors in the design, construction, and startup phases of security systems.
AI DOES
Reviews contractor documents, flags compliance gaps, and drafts inspection checklists
YOU DO
Show up on-site, watch the work firsthand, and make real-time safety calls
TASK 65
Interview witnesses or suspects to identify persons responsible for security breaches or to establish losses, pursue prosecutions, or obtain restitution.
AI DOES
Drafts interview questions, summarizes notes, and flags inconsistencies in statements
YOU DO
Read the room, build rapport, and judge whether someone is telling the truth in person
TASK 66SOURCE-BACKED TASK
Investigate products or markets to determine areas for opportunity or viability for merchandising specific products, using online or offline sources.
AI DOES
Scrapes market data and generates opportunity reports
YOU DO
Judge which opportunities fit your strategy
About this analysis
44% · Methodology: exposure-v1 · Analysis date: unavailable · Confidence: medium
TASK 67SOURCE-BACKED TASK
Design or implement products and services to mitigate risk or facilitate use of technology-based tools and methods.
AI DOES
Generates risk assessments and implementation frameworks
YOU DO
Choose the right trade-offs for users
About this analysis
43% · Methodology: exposure-v1 · Analysis date: unavailable · Confidence: medium
TASK 68SOURCE-BACKED TASK
Prepare or organize online storefront marketing material, including product descriptions or subject lines, optimizing content to search engine criteria.
AI DOES
Generates product copy and suggests SEO keywords
YOU DO
Know your brand voice and customers
About this analysis
42% · Methodology: exposure-v1 · Analysis date: unavailable · Confidence: medium
TASK 69SOURCE-BACKED TASK
Collaborate with search engine shopping specialists to place marketing content in desired online locations.
AI DOES
Identifies placement opportunities and suggests content formats
YOU DO
Build relationships and negotiate the deals
About this analysis
42% · Methodology: exposure-v1 · Analysis date: unavailable · Confidence: medium
TASK 70SOURCE-BACKED TASK
Design customer interface of online storefront, using web programming or e-commerce software.
AI DOES
Generates layouts, code snippets, and design templates
YOU DO
Shape the brand experience customers feel
About this analysis
41% · Methodology: exposure-v1 · Analysis date: unavailable · Confidence: medium
TASK 71SOURCE-BACKED TASK
Prepare reports summarizing operational results, financial performance, or accomplishments of specified objectives, goals, or plans.
AI DOES
Generates draft reports from data and templates
YOU DO
Shape the story and key insights
About this analysis
41% · Methodology: exposure-v1 · Analysis date: unavailable · Confidence: medium
TASK 72SOURCE-BACKED TASK
Create or administer training and awareness presentations or materials.
AI DOES
Generates slides, scripts, and interactive content quickly
YOU DO
Shape the story and read your audience
About this analysis
39% · Methodology: exposure-v1 · Analysis date: unavailable · Confidence: medium
TASK 73SOURCE-BACKED TASK
Develop or revise business plans for online business, emphasizing factors such as product line, pricing, inventory, or marketing strategy.
AI DOES
Generates plan templates and market research summaries
YOU DO
Choose the right strategy and priorities
About this analysis
38% · Methodology: exposure-v1 · Analysis date: unavailable · Confidence: medium
TASK 74SOURCE-BACKED TASK
Create or maintain plans or other documents related to sustainability projects.
AI DOES
Drafts sustainability plans and tracks metrics
YOU DO
Set priorities and adapt to real conditions
About this analysis
37% · Methodology: exposure-v1 · Analysis date: unavailable · Confidence: medium
TASK 75SOURCE-BACKED TASK
Implement security practices to preserve assets, minimize liabilities, or ensure customer privacy, using parallel servers, hardware redundancy, fail-safe technology, information encryption, or firewalls.
AI DOES
Monitors threats and suggests security configurations
YOU DO
Decide what risks matter most
About this analysis
35% · Methodology: exposure-v1 · Analysis date: unavailable · Confidence: medium
TASK 76SOURCE-BACKED TASK
Create marketing or outreach media, such as brochures or Web sites, to communicate sustainability issues, procedures, or objectives.
AI DOES
Generates copy, designs layouts, and suggests visuals
YOU DO
Shape the message and brand voice
About this analysis
35% · Methodology: exposure-v1 · Analysis date: unavailable · Confidence: medium
TASK 77SOURCE-BACKED TASK
Develop reports or presentations to communicate the effectiveness of sustainability initiatives.
AI DOES
Generates charts, metrics, and draft slide content
YOU DO
Shape the story and persuade stakeholders
About this analysis
34% · Methodology: exposure-v1 · Analysis date: unavailable · Confidence: medium
TASK 78SOURCE-BACKED TASK
Recommend improvements in security systems or procedures.
AI DOES
Scans systems and suggests standard security fixes
YOU DO
Judge real risks and business trade-offs
About this analysis
33% · Methodology: exposure-v1 · Analysis date: unavailable · Confidence: medium
TASK 79SOURCE-BACKED TASK
Engineer, install, maintain, or repair security systems, programmable logic controls, or other security-related electronic systems.
AI DOES
Diagnoses faults and suggests repair procedures
YOU DO
Troubleshoot complex problems in the field
About this analysis
33% · Methodology: exposure-v1 · Analysis date: unavailable · Confidence: medium
TASK 80SOURCE-BACKED TASK
Develop or review specifications for design or construction of security systems.
AI DOES
Generates technical specs from requirements and standards
YOU DO
Verify feasibility and approve final designs
About this analysis
33% · Methodology: exposure-v1 · Analysis date: unavailable · Confidence: medium
TASK 81SOURCE-BACKED TASK
Prepare, maintain, or update security procedures, security system drawings, or related documentation.
AI DOES
Generates procedure templates and updates standard documentation
YOU DO
Assess real risks and customize controls
About this analysis
29% · Methodology: exposure-v1 · Analysis date: unavailable · Confidence: medium
TASK 82SOURCE-BACKED TASK
Analyze corporate intelligence data to identify trends, patterns, or warnings indicating threats to security of people, assets, information, or infrastructure.
AI DOES
Scans massive datasets and flags potential patterns
YOU DO
Judge real threats from false alarms
About this analysis
28% · Methodology: exposure-v1 · Analysis date: unavailable · Confidence: medium
TASK 83SOURCE-BACKED TASK
Provide system design and integration recommendations.
AI DOES
Suggests architectures and highlights integration patterns
YOU DO
Choose what fits the business context
About this analysis
27% · Methodology: exposure-v1 · Analysis date: unavailable · Confidence: medium
TASK 84SOURCE-BACKED TASK
Perform risk analyses so that appropriate countermeasures can be developed.
AI DOES
Gathers data and suggests potential risk scenarios
YOU DO
Weigh probabilities and choose smart responses
About this analysis
24% · Methodology: exposure-v1 · Analysis date: unavailable · Confidence: medium
TASK 85SOURCE-BACKED TASK
Interpret government regulations and applicable codes to ensure compliance.
AI DOES
Searches regulations and flags relevant sections
YOU DO
Judge how rules apply to your situation
About this analysis
10% · Methodology: exposure-v1 · Analysis date: unavailable · Confidence: medium
TASK 86SOURCE-BACKED TASK
Review and revise sustainability proposals or policies.
AI DOES
Drafts policy language and finds regulatory gaps
YOU DO
Judge feasibility and stakeholder buy-in
About this analysis
0% · Methodology: exposure-v1 · Analysis date: unavailable · Confidence: medium
TASK 87SOURCE-BACKED TASK
Promote products in online communities through weblog or discussion-forum postings, e-mail marketing programs, or online advertising.
AI DOES
Creates ad copy and suggests targeting options
YOU DO
Build trust and read community culture
About this analysis
0% · Methodology: exposure-v1 · Analysis date: unavailable · Confidence: medium

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AT A GLANCE

Occupation: Business Operations Specialists, All Other
SOC code: 13-1199
Tasks reviewed: 87 of 92

How we assess

PAY & OUTLOOK

Compare pay by state

Median pay (national): $83,050 · BLS OEWS 2025
Median pay (Colorado): $92,520 · BLS OEWS 2025
Employed (national): 1,087,090
Employed in Colorado: 45,670
Job outlook: +3% by 2034 · ~108,200 openings/yr

Wages from the U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics. National figures cover the United States. Job outlook is national.

How does this fit your work?

Earn a certificate in your job

Your job, task by task.

Measure and analyze Web site usage data to maximize search engine returns or refine customer interfaces.

Write grant applications, rebate applications, or project proposals to secure funding for sustainability projects.

Deliver e-mail confirmation of completed transactions and shipment.

Calculate purchase subtotals, taxes, and shipping costs for submission to customers.

Monitor or track sustainability indicators, such as energy usage, natural resource usage, waste generation, and recycling.

Calculate revenue, sales, and expenses, using financial accounting or spreadsheet software.

Write reports to summarize testing activities, including descriptions of goals, planning, scheduling, execution, results, analysis, conclusions, and recommendations.

Collect information about waste stream management or green building practices to inform decision makers.

Transfer digital media, such as music, video, or software, to customers via the Internet.

Initiate online auctions through auction hosting sites or auction management software.

Disclose merchant information and terms and policies of transactions in online or offline materials.

Receive and process payments from customers, using electronic transaction services.

Develop emergency management plans for recovery decision making and communications, continuity of critical departmental processes, or temporary shut-down of non-critical departments to ensure continuity of operation and governance.

Correspond with online customers via electronic mail, telephone, or other electronic messaging to address questions or complaints about products, policies, or shipping methods.

Analyze impact on, and risk to, essential business functions or information systems to identify acceptable recovery time periods and resource requirements.

Cancel orders based on customer requests or inventory or delivery problems.

Order or purchase merchandise to maintain optimal inventory levels.

Provide technical or administrative support for sustainability programs or issues.

Recommend or implement methods to monitor, evaluate, or enable resolution of safety, operations, or compliance interruptions.

Create or maintain database of customer accounts.

Create scenarios to reestablish operations from various types of business disruptions.

Research or review regulatory, technical, or market issues related to sustainability.

Outline system security criteria for pre-bid meetings with clients and companies to ensure comprehensiveness and appropriateness for implementation.

Monitor tapes or digital recordings to identify the source of losses.

Create or distribute offline promotional material, such as brochures, pamphlets, business cards, stationary, or signage.

Develop sustainability project goals, objectives, initiatives, or strategies in collaboration with other sustainability professionals.

Identify opportunities for strategic improvement or mitigation of business interruption and other risks caused by business, regulatory, or industry-specific change initiatives.

Assess or propose sustainability initiatives, considering factors such as cost effectiveness, technical feasibility, and acceptance.

Design security policies, programs, or practices to ensure adequate security relating to alarm response, access card use, and other security needs.

Develop disaster recovery plans for physical locations with critical assets, such as data centers.

Create, manage, or automate orders or invoices, using order management or invoicing software.

Establish, maintain, or test call trees to ensure appropriate communication during disaster.

Determine and set product prices.

Maintain and update organization information technology applications and network systems blueprints.

Review existing disaster recovery, crisis management, or business continuity plans.

Upload digital media, such as photos, video, or scanned images to online storefront, auction sites, or other shopping Web sites.

Select and purchase technical web services, such as web hosting services, online merchant accounts, shopping cart software, payment gateway software, or spyware.

Create business continuity and disaster recovery budgets.

Devise, select, or purchase domain name and web address.

Identify or create new sustainability indicators.

Budget and schedule security design work.

Participate in online forums or conferences to stay abreast of online retailing trends, techniques, or security threats.

Conduct or oversee collection of corporate intelligence to avoid fraud, financial crime, cyber attack, terrorism, and infrastructure failure.

Test documented disaster recovery strategies and plans.

Purchase new or used items from online or physical sources for resale via retail or auction Web site.

Assess the nature and level of physical security threats so that the scope of the problem can be determined.

Conduct or oversee contingency plan integration and operation.

Develop conceptual designs of security systems.

Identify or investigate violations of natural resources, waste management, recycling, or other environmental policies.

Review design drawings or technical documents for completeness, correctness, or appropriateness.

Investigate sources, such as auctions, estate sales, liquidators, wholesalers, or trade shows for new items, used items, or collectibles.

Integrate online retailing strategy with physical or catalogue retailing operations.

Identify or procure needed resources to implement sustainability programs or projects.

Design, implement, or establish requirements for security systems, video surveillance, motion detection, or closed-circuit television systems to ensure proper installation and operation.

Compose descriptions of merchandise for posting to online storefront, auction sites, or other shopping Web sites.

Determine location for product listings to maximize exposure to online traffic.

Conduct security audits to identify potential vulnerabilities related to physical security or staff safety.

Test security measures for final acceptance and implement or provide procedures for ongoing monitoring and evaluation of the measures.

Attend professional meetings, read literature, and participate in training or other educational offerings to keep abreast of new developments and technologies related to disaster recovery and business continuity.

Prepare documentation for case reports or court proceedings.

Train personnel in security procedures or use of security equipment.

Compose images of products, using video or still cameras, lighting equipment, props, or photo or video editing software.

Identify individual or transaction targets to direct intelligence collection.

Monitor the work of contractors in the design, construction, and startup phases of security systems.

Interview witnesses or suspects to identify persons responsible for security breaches or to establish losses, pursue prosecutions, or obtain restitution.

Investigate products or markets to determine areas for opportunity or viability for merchandising specific products, using online or offline sources.

Design or implement products and services to mitigate risk or facilitate use of technology-based tools and methods.

Prepare or organize online storefront marketing material, including product descriptions or subject lines, optimizing content to search engine criteria.

Collaborate with search engine shopping specialists to place marketing content in desired online locations.

Design customer interface of online storefront, using web programming or e-commerce software.

Prepare reports summarizing operational results, financial performance, or accomplishments of specified objectives, goals, or plans.

Create or administer training and awareness presentations or materials.

Develop or revise business plans for online business, emphasizing factors such as product line, pricing, inventory, or marketing strategy.

Create or maintain plans or other documents related to sustainability projects.

Implement security practices to preserve assets, minimize liabilities, or ensure customer privacy, using parallel servers, hardware redundancy, fail-safe technology, information encryption, or firewalls.

Create marketing or outreach media, such as brochures or Web sites, to communicate sustainability issues, procedures, or objectives.

Develop reports or presentations to communicate the effectiveness of sustainability initiatives.

Practice AI.
Use your judgment.