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JOB REPORT / 43-9022 · 19 TASKS

Word Processors and Typists.

Can AI do the work of Word Processors and Typists?

Mostly it works alongside you. Here is what shifts, task by task.

YOUR EXPERIENCE MATTERS

How does this fit your work?

How many tasks do you use AI to assist with at work?

Drag the dot. There’s no wrong answer; it starts at our estimate.

Starting pointOur estimate

The mark shows what’s typical for this job.

The parts of your job AI can already do most of:

  • Address envelopes or prepare envelope labels, using typewriter…
  • Compute and verify totals on report forms, requisitions,…
  • Transmit work electronically to other locations

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A guided certificate program in AI-assisted Word Processors and Typists work. It covers the 17 AI-affected parts of your job and ends in a capstone a person reviews.

WHAT WE LOOKED AT

Your job, task by task.

17 of 19 tasks reviewed

This job has 19 core tasks. We went through 17 of them, one at a time.

Task by task, from the work Word Processors and Typists actually do. How we describe AI use in each task is our own read of it, not a measurement of whether AI can replace the job.

  1. TASK 01

    Address envelopes or prepare envelope labels, using typewriter or computer.

    AI DOES

    Pulls address data and formats labels or envelopes automatically

    YOU DO

    Check for errors, unusual formats, or special mailing rules

  2. TASK 02

    Compute and verify totals on report forms, requisitions, or bills, using adding machine or calculator.

    AI DOES

    Runs calculations and checks totals automatically in spreadsheets or documents

    YOU DO

    Review flagged errors and confirm numbers match real-world context

  3. TASK 03

    Transmit work electronically to other locations.

    AI DOES

    Auto-routes and sends files to correct destinations using rules or prompts

    YOU DO

    Confirm sensitive files go to the right people

  4. TASK 04

    Type correspondence, reports, text and other written material from rough drafts, corrected copies, voice recordings, dictation, or previous versions, using a computer, word processor, or typewriter.

    AI DOES

    Transcribes audio, cleans up rough drafts, and formats documents automatically

    YOU DO

    Verify accuracy, catch tricky context, and match the writer's true intent

  5. TASK 05

    Adjust settings for format, page layout, line spacing, and other style requirements.

    AI DOES

    Reads style guides and applies font, margin, spacing, and layout settings automatically

    YOU DO

    Review the finished document and catch anything that looks off or breaks client expectations

  6. TASK 06

    Collate pages of reports and other documents.

    AI DOES

    Sorts, merges, and arranges digital document pages automatically

    YOU DO

    Check physical copies and catch formatting errors that need judgment

  7. TASK 07

    File and store completed documents on computer hard drive or disk, or maintain a computer filing system to store, retrieve, update, and delete documents.

    AI DOES

    Suggests folder names, auto-sorts files by type or date, and flags duplicates

    YOU DO

    Decide what filing system makes sense for your team's real needs

  8. TASK 08

    Manage schedules and set dates, times, and locations for meetings and appointments.

    AI DOES

    Finds open time slots, drafts calendar invites, and sends scheduling emails automatically

    YOU DO

    Judge whose meeting matters most and handle conflicts that need a personal touch

  9. TASK 09

    Work with technical material, preparing statistical reports, planning and typing statistical tables, and combining and rearranging material from different sources.

    AI DOES

    Drafts table layouts, reformats data, and merges content from multiple sources quickly

    YOU DO

    Verify numbers, catch context errors, and decide how the final report should be organized

  10. TASK 10

    Gather, register, and arrange the material to be typed, following instructions.

    AI DOES

    Sorts, labels, and organizes incoming documents based on instructions

    YOU DO

    Interpret unclear instructions and handle edge cases that don't fit the pattern

  11. TASK 11

    Keep records of work performed.

    AI DOES

    Auto-fills logs, formats records, and tracks timestamps from completed files

    YOU DO

    Verify accuracy and flag anything that was done outside normal workflow

  12. TASK 12SOURCE-BACKED TASK

    Use data entry devices, such as optical scanners, to input data into computers for revision or editing.

    AI DOES

    Scans and converts documents to editable text automatically

    YOU DO

    Verify accuracy and fix errors

    About this analysis

    72% · Methodology: exposure-v1 · Analysis date: unavailable · Confidence: medium

  13. TASK 13SOURCE-BACKED TASK

    Electronically sort and compile text and numerical data, retrieving, updating, and merging documents as required.

    AI DOES

    Sorts, compiles, and merges documents automatically

    YOU DO

    Verify results and handle exceptions

    About this analysis

    58% · Methodology: exposure-v1 · Analysis date: unavailable · Confidence: medium

  14. TASK 14SOURCE-BACKED TASK

    Search for specific sets of stored, typed characters to make changes.

    AI DOES

    Finds patterns and suggests replacements across files

    YOU DO

    Decide what changes to make and why

    About this analysis

    55% · Methodology: exposure-v1 · Analysis date: unavailable · Confidence: medium

  15. TASK 15SOURCE-BACKED TASK

    Reformat documents, moving paragraphs or columns.

    AI DOES

    Restructures layouts and moves text automatically

    YOU DO

    Decide what arrangement works best

    About this analysis

    51% · Methodology: exposure-v1 · Analysis date: unavailable · Confidence: medium

  16. TASK 16

    Perform other clerical duties, such as answering telephone, sorting and distributing mail, running errands or sending faxes.

    AI DOES

    Drafts email responses, organizes digital messages, and suggests reply wording

    YOU DO

    Handle all physical tasks and real-time human interactions in person

  17. TASK 17SOURCE-BACKED TASK

    Check completed work for spelling, grammar, punctuation, and format.

    AI DOES

    Flags errors and suggests corrections instantly

    YOU DO

    Judge tone, style, and context

    About this analysis

    31% · Methodology: exposure-v1 · Analysis date: unavailable · Confidence: medium

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Data sources and attribution

This page includes information from the O*NET 30.3 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. rtwoai has modified all or some of this information. USDOL/ETA has not approved, endorsed, or tested these modifications. O*NET® is a trademark of USDOL/ETA.

Wage and employment figures are from the U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (2025). Job outlook is from the BLS Employment Projections program, 2024–34. BLS data are in the public domain. BLS has not reviewed or endorsed this page.

Task collaboration data is from the Anthropic Economic Index, release 2025-03-27, used under the CC BY 4.0 license. Anthropic has not reviewed or endorsed this page.

How we describe AI use in each task is our own characterization, not a measurement of whether AI can replace this job. Microsoft note that their metrics "should not be misconstrued or misrepresented as measuring the ability of AI to replace jobs," and that there is more to an occupation than the sum of its tasks.