JOB REPORT / 23-1022 · 20 TASKS

Arbitrators, Mediators, and Conciliators.

Can AI do the work of Arbitrators, Mediators, and Conciliators?

Mostly it works alongside you. Here is what shifts, task by task.

YOUR EXPERIENCE MATTERS

How does this fit your work?

How many tasks do you use AI to assist with at work?

Drag the dot. There’s no wrong answer; it starts at our estimate.

Starting pointOur estimate

The mark shows what’s typical for this job.

The parts of your job AI can already do most of:

Evaluate information from documents
Conduct studies of appeals procedures to ensure adherence…
Determine extent of liability according to evidence, laws,…

Your free lesson plan builds the skills that keep you ahead of AI.

A free set of short lessons, about 20 minutes each, at your own pace. No payment, no experience needed.

TURN THIS INTO SKILLS YOU CAN PROVE Early access

Earn a certificate in your job

A guided certificate program in AI-assisted Arbitrators, Mediators, and Conciliators work. It covers the 20 AI-affected parts of your job and ends in a capstone a person reviews.

WHAT WE LOOKED AT

Your job, task by task.

20 of 20 tasks reviewed

We went through all 20 core tasks in this job, one at a time.

Task by task, from the work Arbitrators, Mediators, and Conciliators actually do. How we describe AI use in each task is our own read of it, not a measurement of whether AI can replace the job.

TASK 01
Evaluate information from documents, such as claim applications, birth or death certificates, or physician or employer records.
AI DOES
Scans documents, pulls out key facts, flags missing info, and summarizes records
YOU DO
Judge credibility, spot inconsistencies, and decide what the facts actually mean for the case
TASK 02
Conduct studies of appeals procedures to ensure adherence to legal requirements or to facilitate disposition of cases.
AI DOES
Searches case records, spots missing steps, and summarizes procedural compliance gaps
YOU DO
Apply legal judgment to edge cases and decide what actions to recommend
TASK 03
Determine extent of liability according to evidence, laws, or administrative or judicial precedents.
AI DOES
Searches relevant laws, regulations, and past precedents to surface supporting material
YOU DO
Weigh witness credibility, apply judgment to unique facts, and own the final decision
TASK 04
Organize or deliver public presentations about mediation to organizations, such as community agencies or schools.
AI DOES
Drafts slides, talking points, and presentation scripts on mediation topics
YOU DO
Show up in person, read the audience, and build trust through real conversation
TASK 05
Conduct initial meetings with disputants to outline the arbitration process, settle procedural matters, such as fees, or determine details, such as witness numbers or time requirements.
AI DOES
Drafts meeting agendas, fee summaries, and procedural documents in advance
YOU DO
Lead the live conversation and earn trust from both sides
TASK 06
Authorize payment of valid claims.
AI DOES
Reviews claim documents, checks for missing info, and flags inconsistencies
YOU DO
Apply judgment on fairness, context, and legal standards before signing off
TASK 07
Recommend acceptance or rejection of compromise settlement offers.
AI DOES
Reviews settlement terms, flags inconsistencies, and surfaces comparable case outcomes
YOU DO
Weigh the full human picture — trust, fairness, and what both sides can truly live with
TASK 08
Rule on exceptions, motions, or admissibility of evidence.
AI DOES
Searches case law, flags relevant rules, and drafts preliminary analysis of motions
YOU DO
Apply contextual judgment and hold the legal authority to make binding rulings
TASK 09
Specialize in the negotiation and resolution of environmental conflicts involving issues such as natural resource allocation or regional development planning.
AI DOES
Summarizes environmental regulations, pulls relevant case precedents, drafts settlement language, and maps out stakeholder positions
YOU DO
Sit in the room, sense emotions, build trust, and guide parties toward agreements they can live with
TASK 10SOURCE-BACKED TASK
Prepare written opinions or decisions regarding cases.
AI DOES
Drafts opinions with legal reasoning and precedent
YOU DO
Weigh evidence and make the final call
About this analysis
54% · Methodology: exposure-v1 · Analysis date: unavailable · Confidence: medium
TASK 11
Conduct hearings to obtain information or evidence relative to disposition of claims.
AI DOES
Summarizes documents, flags key evidence, and drafts hearing notes
YOU DO
Read people's body language and guide tense conversations in real time
TASK 12
Issue subpoenas or administer oaths to prepare for formal hearings.
AI DOES
Drafts subpoena language and tracks deadlines for hearing prep
YOU DO
Show up in person and perform the legally binding act
TASK 13
Interview claimants, agents, or witnesses to obtain information about disputed issues.
AI DOES
Drafts interview questions, summarizes prior statements, and flags inconsistencies in written records
YOU DO
Read the room, build rapport, and respond to what people say and feel in real time
TASK 14SOURCE-BACKED TASK
Prepare settlement agreements for disputants to sign.
AI DOES
Generates standard clauses and agreement templates
YOU DO
Tailor terms to each dispute's needs
About this analysis
44% · Methodology: exposure-v1 · Analysis date: unavailable · Confidence: medium
TASK 15SOURCE-BACKED TASK
Set up appointments for parties to meet for mediation.
AI DOES
Suggests times and sends calendar invites
YOU DO
Navigate conflicts and build trust
About this analysis
32% · Methodology: exposure-v1 · Analysis date: unavailable · Confidence: medium
TASK 16SOURCE-BACKED TASK
Apply relevant laws, regulations, policies, or precedents to reach conclusions.
AI DOES
Finds relevant laws and suggests how they apply
YOU DO
Weigh competing factors and decide
About this analysis
28% · Methodology: exposure-v1 · Analysis date: unavailable · Confidence: medium
TASK 17SOURCE-BACKED TASK
Research laws, regulations, policies, or precedent decisions to prepare for hearings.
AI DOES
Finds relevant cases and statutes instantly
YOU DO
Choose the strongest arguments
About this analysis
21% · Methodology: exposure-v1 · Analysis date: unavailable · Confidence: medium
TASK 18SOURCE-BACKED TASK
Confer with disputants to clarify issues, identify underlying concerns, and develop an understanding of their respective needs and interests.
AI DOES
Analyzes communication patterns and suggests questions
YOU DO
Build trust and read emotions
About this analysis
17% · Methodology: exposure-v1 · Analysis date: unavailable · Confidence: medium
TASK 19SOURCE-BACKED TASK
Use mediation techniques to facilitate communication between disputants, to further parties' understanding of different perspectives, and to guide parties toward mutual agreement.
AI DOES
Suggests mediation techniques and tracks discussion points
YOU DO
Read emotions and guide real resolution
About this analysis
17% · Methodology: exposure-v1 · Analysis date: unavailable · Confidence: medium
TASK 20
Participate in court proceedings.
AI DOES
Helps prepare summaries, research case law, and draft documents before court
YOU DO
Show up, listen, and make judgment calls in the room

START LEARNING AI

Practice AI.
Use your judgment.

There are 20 short lessons for this job, about 15 minutes each. Each one starts from a task above and teaches the part that stays with you.

Try a free lesson

AT A GLANCE

Occupation: Arbitrators, Mediators, and Conciliators
SOC code: 23-1022
Tasks reviewed: 20 of 20

How we assess

PAY & OUTLOOK

Compare pay by state

Median pay (national): $75,530 · BLS OEWS 2025
Median pay (Colorado): $82,590 · BLS OEWS 2025
Employed (national): 9,210
Employed in Colorado: 30
Job outlook: +4.3% by 2034 · ~300 openings/yr

Wages from the U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics. National figures cover the United States. Job outlook is national.

How does this fit your work?

Earn a certificate in your job

Your job, task by task.

Evaluate information from documents, such as claim applications, birth or death certificates, or physician or employer records.

Conduct studies of appeals procedures to ensure adherence to legal requirements or to facilitate disposition of cases.

Determine extent of liability according to evidence, laws, or administrative or judicial precedents.

Organize or deliver public presentations about mediation to organizations, such as community agencies or schools.

Conduct initial meetings with disputants to outline the arbitration process, settle procedural matters, such as fees, or determine details, such as witness numbers or time requirements.

Authorize payment of valid claims.

Recommend acceptance or rejection of compromise settlement offers.

Rule on exceptions, motions, or admissibility of evidence.

Specialize in the negotiation and resolution of environmental conflicts involving issues such as natural resource allocation or regional development planning.

Prepare written opinions or decisions regarding cases.

Conduct hearings to obtain information or evidence relative to disposition of claims.

Issue subpoenas or administer oaths to prepare for formal hearings.

Interview claimants, agents, or witnesses to obtain information about disputed issues.

Prepare settlement agreements for disputants to sign.

Set up appointments for parties to meet for mediation.

Apply relevant laws, regulations, policies, or precedents to reach conclusions.

Research laws, regulations, policies, or precedent decisions to prepare for hearings.

Confer with disputants to clarify issues, identify underlying concerns, and develop an understanding of their respective needs and interests.

Use mediation techniques to facilitate communication between disputants, to further parties' understanding of different perspectives, and to guide parties toward mutual agreement.

Participate in court proceedings.

Practice AI.Use your judgment.

Practice AI.
Use your judgment.