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JOB REPORT / 15-1244 · 20 TASKS

Network and Computer Systems Administrators.

Can AI do the work of Network and Computer Systems Administrators?

Mostly it works alongside you. Here is what shifts, task by task.

YOUR EXPERIENCE MATTERS

How does this fit your work?

How many tasks do you use AI to assist with at work?

Drag the dot. There’s no wrong answer; it starts at our estimate.

Starting pointOur estimate

The mark shows what’s typical for this job.

The parts of your job AI can already do most of:

  • Monitor network performance to determine whether adjustments are needed…
  • Operate master consoles to monitor the performance of computer…
  • Perform routine network startup and shutdown procedures, and maintain…

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A guided certificate program in AI-assisted Network and Computer Systems Administrators work. It covers the 20 AI-affected parts of your job and ends in a capstone a person reviews.

WHAT WE LOOKED AT

Your job, task by task.

20 of 20 tasks reviewed

We went through all 20 core tasks in this job, one at a time.

Task by task, from the work Network and Computer Systems Administrators actually do. How we describe AI use in each task is our own read of it, not a measurement of whether AI can replace the job.

  1. TASK 01

    Monitor network performance to determine whether adjustments are needed and where changes will be needed in the future.

    AI DOES

    Watches traffic patterns, spots anomalies, and predicts future bottlenecks using historical data

    YOU DO

    Weigh business priorities and approve changes that affect real systems

  2. TASK 02

    Operate master consoles to monitor the performance of computer systems and networks and to coordinate computer network access and use.

    AI DOES

    Monitors logs, detects anomalies, and sends alerts in real time

    YOU DO

    Decide how to respond, prioritize fixes, and coordinate access with real users

  3. TASK 03

    Perform routine network startup and shutdown procedures, and maintain control records.

    AI DOES

    Runs automated startup/shutdown scripts, logs events, and flags anomalies in control records

    YOU DO

    Verify physical system states and approve any changes to critical infrastructure

  4. TASK 04

    Maintain logs related to network functions, as well as maintenance and repair records.

    AI DOES

    Automatically collects, formats, and summarizes log data from network systems

    YOU DO

    Review logs for unusual patterns and decide which issues need action

  5. TASK 05

    Maintain an inventory of parts for emergency repairs.

    AI DOES

    Tracks stock levels, sends reorder alerts, and organizes parts lists in spreadsheets or tools

    YOU DO

    Walk the storage room and judge which parts are truly ready for real emergencies

  6. TASK 06

    Train people in computer system use.

    AI DOES

    Drafts tutorials, quizzes, and step-by-step guides for any system

    YOU DO

    Watch learners struggle and adapt your teaching in the moment

  7. TASK 07

    Gather data pertaining to customer needs, and use the information to identify, predict, interpret, and evaluate system and network requirements.

    AI DOES

    Scans usage logs, spots trends, and summarizes network performance data

    YOU DO

    Talk to customers directly and weigh their real business needs against technical options

  8. TASK 08

    Configure, monitor, and maintain email applications or virus protection software.

    AI DOES

    Drafts configuration scripts, flags suspicious log entries, and suggests security rule updates

    YOU DO

    Verify every change fits your actual network environment and risk tolerance

  9. TASK 09

    Maintain and administer computer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations.

    AI DOES

    Drafts config scripts, scans logs for anomalies, suggests troubleshooting steps, and documents network setups

    YOU DO

    Apply site-specific knowledge, handle physical hardware, and make judgment calls when systems behave unexpectedly

  10. TASK 10

    Coordinate with vendors and with company personnel to facilitate purchases.

    AI DOES

    Drafts vendor emails, summarizes quotes, and tracks purchase requests

    YOU DO

    Build vendor relationships and navigate internal approvals

  11. TASK 11

    Implement and provide technical support for voice services and equipment, such as private branch exchange, voice mail system, and telecom system.

    AI DOES

    Generates config guides, troubleshooting checklists, and vendor documentation summaries

    YOU DO

    Physically install equipment, test live systems, and adapt to unexpected hardware failures on-site

  12. TASK 12

    Confer with network users about solutions to existing system problems.

    AI DOES

    Suggests likely causes and plain-language explanations based on the problem description

    YOU DO

    Read the room, ask the right follow-up questions, and build trust with frustrated users

  13. TASK 13SOURCE-BACKED TASK

    Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.

    AI DOES

    Scans systems and suggests likely causes

    YOU DO

    Test hunches and know when to dig deeper

    About this analysis

    55% · Methodology: exposure-v1 · Analysis date: unavailable · Confidence: medium

  14. TASK 14SOURCE-BACKED TASK

    Design, configure, and test computer hardware, networking software and operating system software.

    AI DOES

    Generates configs and runs automated tests

    YOU DO

    Architect the system and troubleshoot edge cases

    About this analysis

    47% · Methodology: exposure-v1 · Analysis date: unavailable · Confidence: medium

  15. TASK 15SOURCE-BACKED TASK

    Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes.

    AI DOES

    Scans systems and suggests configuration improvements

    YOU DO

    Decide what fits your business needs

    About this analysis

    40% · Methodology: exposure-v1 · Analysis date: unavailable · Confidence: medium

  16. TASK 16SOURCE-BACKED TASK

    Plan, coordinate, and implement network security measures to protect data, software, and hardware.

    AI DOES

    Monitors threats and suggests security configurations

    YOU DO

    Design the strategy and approve responses

    About this analysis

    30% · Methodology: exposure-v1 · Analysis date: unavailable · Confidence: medium

  17. TASK 17

    Load computer tapes and disks, and install software and printer paper or forms.

    AI DOES

    Guides software installation steps and troubleshoots errors via documentation lookup

    YOU DO

    Show up and handle the physical hardware yourself

  18. TASK 18SOURCE-BACKED TASK

    Perform data backups and disaster recovery operations.

    AI DOES

    Automates backup schedules and monitors system health

    YOU DO

    Plan recovery priorities and test procedures

    About this analysis

    22% · Methodology: exposure-v1 · Analysis date: unavailable · Confidence: medium

  19. TASK 19SOURCE-BACKED TASK

    Analyze equipment performance records to determine the need for repair or replacement.

    AI DOES

    Spots patterns and flags potential equipment issues

    YOU DO

    Decide when to repair versus replace

    About this analysis

    0% · Methodology: exposure-v1 · Analysis date: unavailable · Confidence: medium

  20. TASK 20SOURCE-BACKED TASK

    Research new technologies by attending seminars, reading trade articles, or taking classes, and implement or recommend the implementation of new technologies.

    AI DOES

    Curates relevant articles and summarizes key insights

    YOU DO

    Judge what fits your context and goals

    About this analysis

    0% · Methodology: exposure-v1 · Analysis date: unavailable · Confidence: medium

START LEARNING AI

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Data sources and attribution

This page includes information from the O*NET 30.3 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. rtwoai has modified all or some of this information. USDOL/ETA has not approved, endorsed, or tested these modifications. O*NET® is a trademark of USDOL/ETA.

Wage and employment figures are from the U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (2025). Job outlook is from the BLS Employment Projections program, 2024–34. BLS data are in the public domain. BLS has not reviewed or endorsed this page.

Task collaboration data is from the Anthropic Economic Index, release 2025-03-27, used under the CC BY 4.0 license. Anthropic has not reviewed or endorsed this page.

How we describe AI use in each task is our own characterization, not a measurement of whether AI can replace this job. Microsoft note that their metrics "should not be misconstrued or misrepresented as measuring the ability of AI to replace jobs," and that there is more to an occupation than the sum of its tasks.