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JOB REPORT / 11-9072 · 17 TASKS

Entertainment and Recreation Managers, Except Gambling.

Can AI do the work of Entertainment and Recreation Managers, Except Gamblings?

Mostly it works alongside you. Here is what shifts, task by task.

YOUR EXPERIENCE MATTERS

How does this fit your work?

How many tasks do you use AI to assist with at work?

Drag the dot. There’s no wrong answer; it starts at our estimate.

Starting pointOur estimate

The mark shows what’s typical for this job.

The parts of your job AI can already do most of:

  • Calculate and record department expenses and revenue
  • Write and present strategies for recreational facility programming using…
  • Plan programs of events or schedules of activities

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A guided certificate program in AI-assisted Entertainment and Recreation Managers, Except Gambling work. It covers the 12 AI-affected parts of your job and ends in a capstone a person reviews.

WHAT WE LOOKED AT

Your job, task by task.

12 of 17 tasks reviewed

This job has 17 core tasks. We went through 12 of them, one at a time.

Task by task, from the work Entertainment and Recreation Managers, Except Gamblings actually do. How we describe AI use in each task is our own read of it, not a measurement of whether AI can replace the job.

  1. TASK 01

    Calculate and record department expenses and revenue.

    AI DOES

    Pulls numbers together, flags errors, and formats financial reports automatically

    YOU DO

    Review unusual figures and apply real-world context to what the numbers mean

  2. TASK 02

    Write and present strategies for recreational facility programming using customer or employee data.

    AI DOES

    Analyzes usage data, finds patterns, and drafts strategy reports or slide decks

    YOU DO

    Read the room, connect with your community, and champion ideas people will actually support

  3. TASK 03

    Plan programs of events or schedules of activities.

    AI DOES

    Drafts event schedules, suggests activity ideas, and flags scheduling conflicts

    YOU DO

    Weigh real-world constraints, community needs, and staff input before finalizing any plan

  4. TASK 04

    Write budgets to plan recreational activities or programs.

    AI DOES

    Generates budget templates, suggests cost categories, and checks math

    YOU DO

    Apply local pricing, stakeholder priorities, and real program knowledge

  5. TASK 05

    Explain rules and regulations of facilities and entertainment attractions to customers.

    AI DOES

    Drafts rule summaries, powers FAQ chatbots, and writes clear signage copy

    YOU DO

    Read the room and handle confused or upset guests in the moment

  6. TASK 06

    Assign tasks and work hours to staff.

    AI DOES

    Drafts shift schedules, flags coverage gaps, and suggests task assignments based on rules and patterns

    YOU DO

    Factor in team personalities, real-time changes, and staff needs that data can't capture

  7. TASK 07

    Resolve customer complaints regarding worker performance or services rendered.

    AI DOES

    Drafts response scripts, summarizes complaint history, and suggests resolution options

    YOU DO

    Read the room, apply empathy, and make the final call on what's fair

  8. TASK 08

    Train workers in company procedures or policy.

    AI DOES

    Drafts training guides, slides, and quizzes on company policies

    YOU DO

    Lead live sessions and coach workers based on real reactions

  9. TASK 09

    Talk to customers to convey information about events or activities.

    AI DOES

    Answers common event questions via chatbot or drafts talking points and scripts

    YOU DO

    Read the room, build rapport, and handle tricky or emotional moments in real time

  10. TASK 10

    Plan, organize, or lead group activities for customers, such as exercise routines, athletic events, or arts and crafts.

    AI DOES

    Drafts activity schedules, suggests program ideas, and creates promotional materials

    YOU DO

    Show up, read the room, and keep people engaged in the moment

  11. TASK 11

    Interview and hire associates to fill staff vacancies.

    AI DOES

    Drafts job postings, screens resumes, and suggests interview questions

    YOU DO

    Meet candidates in person and trust your gut on culture fit

  12. TASK 12

    Talk to coworkers using electronic devices, such as computers and radios.

    AI DOES

    Suggests quick replies, drafts messages, and flags urgent info

    YOU DO

    Read the room and choose the right moment to communicate

START LEARNING AI

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Data sources and attribution

This page includes information from the O*NET 30.3 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. rtwoai has modified all or some of this information. USDOL/ETA has not approved, endorsed, or tested these modifications. O*NET® is a trademark of USDOL/ETA.

Wage and employment figures are from the U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (2025). Job outlook is from the BLS Employment Projections program, 2024–34. BLS data are in the public domain. BLS has not reviewed or endorsed this page.