Skip to main content
Menu

JOB REPORT / 21-1094 · 28 TASKS

Community Health Workers.

Can AI do the work of Community Health Workers?

Mostly it works alongside you. Here is what shifts, task by task.

YOUR EXPERIENCE MATTERS

How does this fit your work?

How many tasks do you use AI to assist with at work?

Drag the dot. There’s no wrong answer; it starts at our estimate.

Starting pointOur estimate

The mark shows what’s typical for this job.

The parts of your job AI can already do most of:

  • Maintain updated client records with plans, notes, appropriate forms…
  • Develop plans or formal contracts for individuals, families,…
  • Advise clients or community groups on issues related…

Your free lesson plan builds the skills that keep you ahead of AI.

A free set of short lessons, about 20 minutes each, at your own pace. No payment, no experience needed.

TURN THIS INTO SKILLS YOU CAN PROVE Early access

Earn a certificate in your job

A guided certificate program in AI-assisted Community Health Workers work. It covers the 21 AI-affected parts of your job and ends in a capstone a person reviews.

WHAT WE LOOKED AT

Your job, task by task.

21 of 28 tasks reviewed

This job has 28 core tasks. We went through 21 of them, one at a time.

Task by task, from the work Community Health Workers actually do. How we describe AI use in each task is our own read of it, not a measurement of whether AI can replace the job.

  1. TASK 01

    Maintain updated client records with plans, notes, appropriate forms, or related information.

    AI DOES

    Drafts visit notes, suggests form language, and flags missing fields

    YOU DO

    Verify every detail and apply personal knowledge of each client

  2. TASK 02

    Develop plans or formal contracts for individuals, families, or community groups to improve overall health.

    AI DOES

    Drafts health plan templates, suggests goal language, and summarizes health guidelines

    YOU DO

    Listen closely to each person's real barriers and build the trust that makes plans stick

  3. TASK 03

    Advise clients or community groups on issues related to diagnostic screenings, such as breast cancer screening, pap smears, glaucoma tests, or diabetes screenings.

    AI DOES

    Drafts plain-language guides, answers FAQs, and summarizes screening guidelines

    YOU DO

    Show up in person, build trust, and meet each person where they are

  4. TASK 04

    Identify the particular health care needs of individuals in a community or target area.

    AI DOES

    Scans health records, survey data, and demographics to flag common needs and gaps in care

    YOU DO

    Build trust with real people and listen to what they actually say about their lives

  5. TASK 05

    Advise clients or community groups on issues related to self-care, such as diabetes management.

    AI DOES

    Pulls up clear health info, drafts easy-to-read guides, and suggests talking points on topics like blood sugar management

    YOU DO

    Build the personal trust and read the room so advice actually lands

  6. TASK 06

    Advise clients or community groups on issues related to social or intellectual development, such as education, childcare, or problem solving.

    AI DOES

    Finds local resources, summarizes education or childcare options, and drafts guidance materials

    YOU DO

    Build genuine trust and read each person's real situation face to face

  7. TASK 07

    Provide feedback to health service providers regarding improving service accessibility or acceptability.

    AI DOES

    Drafts feedback summaries, organizes themes, and suggests report language

    YOU DO

    Bring lived community relationships and firsthand observations to make feedback credible and actionable

  8. TASK 08

    Contact clients in person, by phone, or in writing to ensure they have completed required or recommended actions.

    AI DOES

    Drafts outreach messages, sends reminders, and logs contact attempts automatically

    YOU DO

    Build trust and read how each client is really doing

  9. TASK 09

    Collect information from individuals to compile vital statistics about the general health of community members.

    AI DOES

    Drafts survey questions, organizes collected data, and spots patterns in health statistics

    YOU DO

    Show up in person, build trust, and handle sensitive conversations with care

  10. TASK 10

    Identify or contact members of high-risk or otherwise targeted groups, such as members of minority populations, low-income populations, or pregnant women.

    AI DOES

    Searches databases, flags eligibility criteria, and drafts outreach messages for targeted groups

    YOU DO

    Show up in person, build real trust, and meet people where they are

  11. TASK 11

    Refer community members to needed health services.

    AI DOES

    Searches local service databases and suggests matching resources based on needs

    YOU DO

    Listen deeply to each person's story and build the trust needed to make referrals stick

  12. TASK 12

    Assist families to apply for social services, including Medicaid or Women, Infants, and Children (WIC).

    AI DOES

    Drafts application forms, explains eligibility rules in plain language, and checks for missing information

    YOU DO

    Build trust with families, handle sensitive situations, and advocate in person at local agencies

  13. TASK 13

    Advise clients or community groups to ensure parental understanding of the importance of childhood immunizations and how to access immunization services.

    AI DOES

    Drafts easy-to-read handouts, answers common vaccine questions, and finds local clinic schedules

    YOU DO

    Show up in person, listen to family concerns, and build the trust that gets kids vaccinated

  14. TASK 14

    Advise clients or community groups on issues related to risk or prevention of conditions, such as lead poisoning, human immunodeficiency virus (HIV), prenatal substance abuse, or domestic violence.

    AI DOES

    Drafts plain-language health guides, suggests evidence-based prevention tips, and summarizes current risk information

    YOU DO

    Build trust with real people facing real fear and make advice feel personal and safe

  15. TASK 15

    Advocate for individual or community health needs with government agencies or health service providers.

    AI DOES

    Drafts advocacy letters, finds relevant health policies, and summarizes community data to support your case

    YOU DO

    Build trust with agencies and speak up for real people's needs in the room

  16. TASK 16

    Advise clients or community groups on issues related to sanitation or hygiene, such as flossing or hand washing.

    AI DOES

    Drafts easy-to-read tip sheets, scripts, and FAQs about hand washing or flossing in many languages

    YOU DO

    Read the room, build trust, and adapt advice to each person's real situation face to face

  17. TASK 17

    Teach classes or otherwise disseminate medical or dental health information to school groups, community groups, or targeted families or individuals, in a manner consistent with cultural norms.

    AI DOES

    Drafts lesson plans, translates materials, and suggests culturally relevant examples

    YOU DO

    Show up in person, build trust, and read the group's real needs in the moment

  18. TASK 18SOURCE-BACKED TASK

    Interpret, translate, or provide cultural mediation related to health services or information for community members.

    AI DOES

    Translates medical terms and basic health information

    YOU DO

    Bridge cultures and build trust

    About this analysis

    60% · Methodology: exposure-v1 · Analysis date: unavailable · Confidence: medium

  19. TASK 19

    Report incidences of child or elder abuse, neglect, or threats of harm to authorities, as required.

    AI DOES

    Drafts report language, checks mandatory reporting guidelines, and organizes case details

    YOU DO

    Make the final judgment call and take legal responsibility for the report

  20. TASK 20

    Monitor nutrition of children, elderly, or other high-risk groups.

    AI DOES

    Logs food intake data, spots nutritional gaps, and generates progress reports

    YOU DO

    Visit homes, observe real conditions, and build the relationships that make people open up

  21. TASK 21SOURCE-BACKED TASK

    Advise clients or community groups on issues related to improving general health, such as diet or exercise.

    AI DOES

    Generates personalized health plans and educational content

    YOU DO

    Build trust and motivate real change

    About this analysis

    0% · Methodology: exposure-v1 · Analysis date: unavailable · Confidence: medium

START LEARNING AI

Practice AI.
Use your judgment.

There are 21 short lessons for this job, about 15 minutes each. Each one starts from a task above and teaches the part that stays with you.

Try a free lesson
Data sources and attribution

This page includes information from the O*NET 30.3 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. rtwoai has modified all or some of this information. USDOL/ETA has not approved, endorsed, or tested these modifications. O*NET® is a trademark of USDOL/ETA.

Wage and employment figures are from the U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (2025). Job outlook is from the BLS Employment Projections program, 2024–34. BLS data are in the public domain. BLS has not reviewed or endorsed this page.

Task collaboration data is from the Anthropic Economic Index, release 2025-03-27, used under the CC BY 4.0 license. Anthropic has not reviewed or endorsed this page.

How we describe AI use in each task is our own characterization, not a measurement of whether AI can replace this job. Microsoft note that their metrics "should not be misconstrued or misrepresented as measuring the ability of AI to replace jobs," and that there is more to an occupation than the sum of its tasks.