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JOB REPORT / 27-3031 · 18 TASKS

Public Relations Specialists.

Can AI do the work of Public Relations Specialists?

Mostly it works alongside you. Here is what shifts, task by task.

YOUR EXPERIENCE MATTERS

How does this fit your work?

How many tasks do you use AI to assist with at work?

Drag the dot. There’s no wrong answer; it starts at our estimate.

Starting pointOur estimate

The mark shows what’s typical for this job.

The parts of your job AI can already do most of:

  • Develop plans or materials to communicate organizational activities that…
  • Post and update content on the company's Web site…
  • Develop marketing campaigns for environmental technologies or services

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A guided certificate program in AI-assisted Public Relations Specialists work. It covers the 18 AI-affected parts of your job and ends in a capstone a person reviews.

WHAT WE LOOKED AT

Your job, task by task.

18 of 18 tasks reviewed

We went through all 18 core tasks in this job, one at a time.

Task by task, from the work Public Relations Specialists actually do. How we describe AI use in each task is our own read of it, not a measurement of whether AI can replace the job.

  1. TASK 01

    Develop plans or materials to communicate organizational activities that are beneficial to the environment, public safety, or other important social issues.

    AI DOES

    Drafts press releases, messaging frameworks, and talking points about social or environmental initiatives

    YOU DO

    Bring authentic organizational voice and build real community trust

  2. TASK 02

    Post and update content on the company's Web site and social media outlets.

    AI DOES

    Drafts captions, suggests hashtags, schedules posts, and resizes content for each platform

    YOU DO

    Approve messaging, read the room on timing, and protect the brand's reputation

  3. TASK 03

    Develop marketing campaigns for environmental technologies or services.

    AI DOES

    Drafts campaign copy, researches target audiences, and brainstorms messaging angles for green tech

    YOU DO

    Shape the story, build client trust, and make bold creative calls

  4. TASK 04

    Plan or direct development or communication of programs to maintain favorable public or stockholder perceptions of an organization's accomplishments, agenda, or environmental responsibility.

    AI DOES

    Drafts press releases, summarizes public sentiment, and suggests messaging angles

    YOU DO

    Own the strategy and build real relationships with media, public, and stakeholders

  5. TASK 05

    Consult with advertising agencies or staff to arrange promotional campaigns in all types of media for products, organizations, or individuals.

    AI DOES

    Drafts campaign briefs, suggests media mix options, and summarizes research on target audiences

    YOU DO

    Build trust with agency partners and negotiate deals that fit your organization's real goals

  6. TASK 06

    Coordinate public responses to environmental management incidents or conflicts.

    AI DOES

    Drafts holding statements, summarizes incident facts, and suggests response strategies from past cases

    YOU DO

    Build trust with upset communities and make the final call on tone and timing

  7. TASK 07

    Purchase advertising space or time as required to promote client's product or agenda.

    AI DOES

    Researches ad platforms, compares rates, drafts media plans, and flags audience targeting options

    YOU DO

    Negotiate deals, build vendor relationships, and make final spending calls

  8. TASK 08

    Arrange public appearances, lectures, contests, or exhibits for clients to increase product or service awareness or to promote goodwill.

    AI DOES

    Drafts outreach emails, researches venues and contacts, and builds event proposal documents

    YOU DO

    Build real relationships with organizers and negotiate deals in person

  9. TASK 09

    Confer with other managers to identify trends or key group interests or concerns or to provide advice on business decisions.

    AI DOES

    Scans news, social data, and reports to spot trends and prep talking points before meetings

    YOU DO

    Bring your judgment, trust, and relationship knowledge into the room

  10. TASK 10

    Establish or maintain cooperative relationships with representatives of community, consumer, employee, or public interest groups.

    AI DOES

    Drafts outreach messages, tracks contacts, and suggests talking points for meetings

    YOU DO

    Show up, listen well, and build real trust with real people

  11. TASK 11

    Confer with production or support personnel to produce or coordinate production of advertisements or promotions.

    AI DOES

    Drafts talking points, summarizes meeting notes, and suggests promotional ideas before or after meetings

    YOU DO

    Lead the actual conversations and build trust with production teams

  12. TASK 12SOURCE-BACKED TASK

    Plan or conduct market or public opinion research to test products or determine potential for product success, communicating results to client or management.

    AI DOES

    Designs surveys, analyzes data, and generates reports

    YOU DO

    Interpret what the numbers really mean

    About this analysis

    55% · Methodology: exposure-v1 · Analysis date: unavailable · Confidence: medium

  13. TASK 13SOURCE-BACKED TASK

    Write press releases or other media communications to promote clients.

    AI DOES

    Drafts press releases with key messages and structure

    YOU DO

    Shape the story and client voice

    About this analysis

    38% · Methodology: exposure-v1 · Analysis date: unavailable · Confidence: medium

  14. TASK 14SOURCE-BACKED TASK

    Prepare or edit organizational publications, such as employee newsletters or stockholders' reports, for internal or external audiences.

    AI DOES

    Drafts content and suggests edits for tone

    YOU DO

    Shape the message and voice

    About this analysis

    35% · Methodology: exposure-v1 · Analysis date: unavailable · Confidence: medium

  15. TASK 15SOURCE-BACKED TASK

    Study the objectives, promotional policies, or needs of organizations to develop public relations strategies that will influence public opinion or promote ideas, products, or services.

    AI DOES

    Drafts strategy frameworks and messaging templates

    YOU DO

    Shape the vision and read stakeholder reactions

    About this analysis

    32% · Methodology: exposure-v1 · Analysis date: unavailable · Confidence: medium

  16. TASK 16SOURCE-BACKED TASK

    Respond to requests for information from the media or designate an appropriate spokesperson or information source.

    AI DOES

    Drafts initial responses and suggests spokespersons

    YOU DO

    Judge what to share and who speaks

    About this analysis

    28% · Methodology: exposure-v1 · Analysis date: unavailable · Confidence: medium

  17. TASK 17SOURCE-BACKED TASK

    Coach client representatives in effective communication with the public or with employees.

    AI DOES

    Suggests scripts and role-play scenarios

    YOU DO

    Read people and adapt in real time

    About this analysis

    0% · Methodology: exposure-v1 · Analysis date: unavailable · Confidence: medium

  18. TASK 18SOURCE-BACKED TASK

    Prepare or deliver speeches to further public relations objectives.

    AI DOES

    Drafts speeches and suggests key messages

    YOU DO

    Connect authentically with your audience

    About this analysis

    0% · Methodology: exposure-v1 · Analysis date: unavailable · Confidence: medium

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Data sources and attribution

This page includes information from the O*NET 30.3 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. rtwoai has modified all or some of this information. USDOL/ETA has not approved, endorsed, or tested these modifications. O*NET® is a trademark of USDOL/ETA.

Wage and employment figures are from the U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (2025). Job outlook is from the BLS Employment Projections program, 2024–34. BLS data are in the public domain. BLS has not reviewed or endorsed this page.

Task collaboration data is from the Anthropic Economic Index, release 2025-03-27, used under the CC BY 4.0 license. Anthropic has not reviewed or endorsed this page.

How we describe AI use in each task is our own characterization, not a measurement of whether AI can replace this job. Microsoft note that their metrics "should not be misconstrued or misrepresented as measuring the ability of AI to replace jobs," and that there is more to an occupation than the sum of its tasks.