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JOB REPORT / 43-4121 · 32 TASKS

Library Assistants, Clerical.

Can AI do the work of Library Assistants, Clericals?

Mostly it works alongside you. Here is what shifts, task by task.

YOUR EXPERIENCE MATTERS

How does this fit your work?

How many tasks do you use AI to assist with at work?

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The mark shows what’s typical for this job.

The parts of your job AI can already do most of:

  • Enter and update patrons' records on computers
  • Prepare library statistics reports
  • Maintain records of items received, stored, issued, and returned…

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A guided certificate program in AI-assisted Library Assistants, Clerical work. It covers the 26 AI-affected parts of your job and ends in a capstone a person reviews.

WHAT WE LOOKED AT

Your job, task by task.

26 of 32 tasks reviewed

This job has 32 core tasks. We went through 26 of them, one at a time.

Task by task, from the work Library Assistants, Clericals actually do. How we describe AI use in each task is our own read of it, not a measurement of whether AI can replace the job.

  1. TASK 01

    Enter and update patrons' records on computers.

    AI DOES

    Auto-fills forms, flags duplicate records, and suggests updates from scanned IDs or intake forms

    YOU DO

    Verify patron identity, handle edge cases, and make judgment calls on data accuracy

  2. TASK 02

    Prepare library statistics reports.

    AI DOES

    Formats data, builds charts, and drafts written summaries from raw numbers

    YOU DO

    Verify data sources and decide which trends matter to your library

  3. TASK 03

    Maintain records of items received, stored, issued, and returned and file catalog cards according to system used.

    AI DOES

    Logs item movements, flags missing records, and sorts catalog entries by system rules

    YOU DO

    Verify physical items match records and catch real-world discrepancies

  4. TASK 04

    Send out notices and accept fine payments for lost or overdue books.

    AI DOES

    Drafts and sends overdue notices, tracks due dates, and flags accounts with fines automatically

    YOU DO

    Handle in-person payments, resolve disputes, and make judgment calls on waiving fines

  5. TASK 05

    Review records, such as microfilm and issue cards, to identify titles of overdue materials and delinquent borrowers.

    AI DOES

    Scans library records and generates overdue lists automatically

    YOU DO

    Verify edge cases and handle physical or legacy formats like microfilm

  6. TASK 06

    Acquire books, pamphlets, periodicals, audio-visual materials, and other library supplies by checking prices, figuring costs, and preparing appropriate order forms and facilitating the ordering process by providing such information to others.

    AI DOES

    Looks up prices, drafts order forms, and organizes cost comparisons

    YOU DO

    Decide what materials best serve your community and finalize vendor choices

  7. TASK 07

    Design or maintain library web site and online catalogues.

    AI DOES

    Drafts web content, suggests page layouts, and helps write item descriptions for online catalogs

    YOU DO

    Decide what your community needs and keep catalog data clean and correct

  8. TASK 08

    Select substitute titles when requested materials are unavailable, following criteria such as age, education, and interests.

    AI DOES

    Generates lists of substitute titles matched to age, reading level, and interest keywords

    YOU DO

    Use personal knowledge of the patron and collection to pick the right fit

  9. TASK 09SOURCE-BACKED TASK

    Prepare, store, and retrieve classification and catalog information, lecture notes, or other information related to stored documents, using computers.

    AI DOES

    Automatically catalogs, tags, and retrieves documents

    YOU DO

    Verify accuracy and fix edge cases

    About this analysis

    84% · Methodology: exposure-v1 · Analysis date: unavailable · Confidence: medium

  10. TASK 10

    Answer routine inquiries and refer patrons in need of professional assistance to librarians.

    AI DOES

    Suggests quick answers to common questions like hours, holds, and renewals

    YOU DO

    Read the patron's mood and decide when a librarian is truly needed

  11. TASK 11

    Perform clerical activities, such as answering phones, sorting mail, filing, typing, word processing, and photocopying and mailing out material.

    AI DOES

    Drafts emails, formats documents, and suggests reply wording

    YOU DO

    Handle physical mail, judge what needs attention, and talk with people directly

  12. TASK 12

    Register new patrons and issue borrower identification cards that permit patrons to borrow books and other materials.

    AI DOES

    Pre-fills forms, flags duplicate accounts, and auto-formats patron records

    YOU DO

    Verify the person's identity in front of you and make them feel welcome

  13. TASK 13

    Process new materials including books, audio-visual materials, and computer software.

    AI DOES

    Looks up catalog records, suggests call numbers, and fills in metadata fields

    YOU DO

    Handle the physical items, apply labels, and make judgment calls on local shelving rules

  14. TASK 14

    Assist in the preparation of book displays.

    AI DOES

    Suggests display themes, titles to feature, and layout ideas based on seasons or topics

    YOU DO

    Pick up books, arrange them in the space, and judge what looks good in person

  15. TASK 15

    Schedule, supervise, and train clerical workers, volunteers, student assistants, and other library employees.

    AI DOES

    Drafts schedules, suggests training materials, and organizes shift coverage options

    YOU DO

    Read people, give feedback in the moment, and build a team that works well together

  16. TASK 16

    Inspect returned books for condition and due-date status and compute any applicable fines.

    AI DOES

    Calculates due dates, days overdue, and fine amounts instantly

    YOU DO

    Physically handle and assess each book's actual condition in person

  17. TASK 17

    Provide assistance to librarians in the maintenance of collections of books, periodicals, magazines, newspapers, and audio-visual and other materials.

    AI DOES

    Suggests catalog updates, flags missing items, and helps search collection databases

    YOU DO

    Handle the physical materials and make judgment calls about collection needs

  18. TASK 18

    Lend, reserve, and collect books, periodicals, videotapes, and other materials at circulation desks and process materials for inter-library loans.

    AI DOES

    Tracks inventory, flags overdue items, and looks up availability in library systems

    YOU DO

    Handle the physical materials and serve patrons face to face

  19. TASK 19

    Operate small branch libraries, under the direction of off-site librarian supervisors.

    AI DOES

    Answers reference questions, searches catalogs, and drafts communications

    YOU DO

    Stay present to help patrons face-to-face and keep the physical space running smoothly

  20. TASK 20

    Plan or participate in library events and programs, such as story time with children.

    AI DOES

    Suggests event themes, activity ideas, book lists, and promotional materials

    YOU DO

    Show up in person, read to kids, and build real community connections

  21. TASK 21

    Manage reserve materials by placing items on reserve for library patrons, checking items in and out of library, and removing out-of-date items.

    AI DOES

    Helps track which items are checked out, overdue, or need to be pulled from reserve lists

    YOU DO

    Physically place, pull, and handle the actual books and materials

  22. TASK 22SOURCE-BACKED TASK

    Locate library materials for patrons, including books, periodicals, tape cassettes, Braille volumes, and pictures.

    AI DOES

    Searches catalogs and suggests relevant materials

    YOU DO

    Guide patrons to what they truly need

    About this analysis

    38% · Methodology: exposure-v1 · Analysis date: unavailable · Confidence: medium

  23. TASK 23

    Maintain library equipment, such as photocopiers, scanners, and computers, and instruct patrons in proper use of such equipment.

    AI DOES

    Provides troubleshooting guides and step-by-step instructions for common equipment problems

    YOU DO

    Be present to physically fix, demonstrate, and guide each unique patron

  24. TASK 24SOURCE-BACKED TASK

    Classify and catalog items according to content and purpose.

    AI DOES

    Scans and suggests categories for most items

    YOU DO

    Judge edge cases and set the standards

    About this analysis

    33% · Methodology: exposure-v1 · Analysis date: unavailable · Confidence: medium

  25. TASK 25SOURCE-BACKED TASK

    Perform accounting and bookkeeping activities, such as invoicing, maintaining financial records, budgeting, and handling cash.

    AI DOES

    Processes transactions and generates financial reports

    YOU DO

    Interpret the numbers and guide decisions

    About this analysis

    32% · Methodology: exposure-v1 · Analysis date: unavailable · Confidence: medium

  26. TASK 26SOURCE-BACKED TASK

    Instruct patrons on how to use reference sources, card catalogs, and automated information systems.

    AI DOES

    Creates step-by-step guides and answers basic questions

    YOU DO

    Adapt teaching to each person's needs

    About this analysis

    0% · Methodology: exposure-v1 · Analysis date: unavailable · Confidence: medium

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Data sources and attribution

This page includes information from the O*NET 30.3 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. rtwoai has modified all or some of this information. USDOL/ETA has not approved, endorsed, or tested these modifications. O*NET® is a trademark of USDOL/ETA.

Wage and employment figures are from the U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (2025). Job outlook is from the BLS Employment Projections program, 2024–34. BLS data are in the public domain. BLS has not reviewed or endorsed this page.

Task collaboration data is from the Anthropic Economic Index, release 2025-03-27, used under the CC BY 4.0 license. Anthropic has not reviewed or endorsed this page.

How we describe AI use in each task is our own characterization, not a measurement of whether AI can replace this job. Microsoft note that their metrics "should not be misconstrued or misrepresented as measuring the ability of AI to replace jobs," and that there is more to an occupation than the sum of its tasks.