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JOB REPORT / 33-1091 · 21 TASKS

First-Line Supervisors of Security Workers.

Can AI do the work of First-Line Supervisors of Security Workers?

Mostly it works alongside you. Here is what shifts, task by task.

YOUR EXPERIENCE MATTERS

How does this fit your work?

How many tasks do you use AI to assist with at work?

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The mark shows what’s typical for this job.

The parts of your job AI can already do most of:

  • Write reports documenting observations made while on patrol
  • Monitor closed-circuit television cameras
  • Explain company policies and procedures to staff using oral…

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A guided certificate program in AI-assisted First-Line Supervisors of Security Workers work. It covers the 14 AI-affected parts of your job and ends in a capstone a person reviews.

WHAT WE LOOKED AT

Your job, task by task.

14 of 21 tasks reviewed

This job has 21 core tasks. We went through 14 of them, one at a time.

Task by task, from the work First-Line Supervisors of Security Workers actually do. How we describe AI use in each task is our own read of it, not a measurement of whether AI can replace the job.

  1. TASK 01

    Write reports documenting observations made while on patrol.

    AI DOES

    Drafts report language, suggests structure, fixes grammar, and fills in standard sections from notes

    YOU DO

    Supply what you actually saw, heard, and judged during the patrol

  2. TASK 02

    Monitor closed-circuit television cameras.

    AI DOES

    Scans video feeds, detects motion, flags unusual events, and alerts staff

    YOU DO

    Judge whether flagged events are real threats and decide the right response

  3. TASK 03

    Explain company policies and procedures to staff using oral or written communication.

    AI DOES

    Drafts clear policy summaries, FAQs, and training memos in plain language

    YOU DO

    Read the room, answer follow-up questions, and build trust with your team

  4. TASK 04

    Order materials or supplies, such as keys, uniforms, and badges.

    AI DOES

    Fills out order forms, compares vendor prices, and tracks supply levels

    YOU DO

    Decide what your team actually needs and approve the final purchase

  5. TASK 05

    Schedule training or drills for emergencies, such as fires, bombs, and other threats.

    AI DOES

    Drafts training calendars, suggests drill frequencies based on regulations, and generates scenario outlines

    YOU DO

    Judge real-world site risks, staff readiness, and coordinate with local responders in person

  6. TASK 06

    Write and present department budgets to upper management or other stakeholders.

    AI DOES

    Drafts budget templates, organizes spending categories, and summarizes cost data into clear reports

    YOU DO

    Bring firsthand knowledge of your team's real needs and confidently answer tough questions in the room

  7. TASK 07

    Develop and document security procedures, policies, or standards.

    AI DOES

    Drafts policy templates, suggests industry-standard procedures, and checks documents for gaps

    YOU DO

    Apply deep site knowledge and enforce accountability for real-world safety

  8. TASK 08

    Log items distributed to persons, such as keys and key cards.

    AI DOES

    Auto-fills log entries, tracks inventory, and sends alerts for overdue returns

    YOU DO

    Verify the person's identity and handle any disputes or exceptions in person

  9. TASK 09

    Recruit, interview, and hire security personnel.

    AI DOES

    Drafts job postings, screens resumes, and suggests interview questions

    YOU DO

    Meet candidates face-to-face and judge character, trustworthiness, and team fit

  10. TASK 10

    Advise employees in handling problems or resolving complaints from customers, tenants, detainees, or other persons.

    AI DOES

    Pulls up relevant policies, suggests response scripts, and summarizes similar past complaints

    YOU DO

    Read the room, de-escalate tension, and make calls that keep everyone safe

  11. TASK 11

    Assign security personnel to posts or patrols.

    AI DOES

    Drafts shift schedules, spots coverage gaps, and flags conflicts in assignments

    YOU DO

    Use your knowledge of each worker's skills, the site's risks, and today's situation to make the final call

  12. TASK 12

    Train security personnel on protective procedures, first aid, fire safety, and other duties.

    AI DOES

    Builds training slides, quizzes, and procedure guides instantly

    YOU DO

    Lead live drills and read how trainees respond in the moment

  13. TASK 13

    Monitor the behavior of security employees to ensure adherence to quality standards, deadlines, or procedures.

    AI DOES

    Flags missed check-ins, summarizes incident logs, and spots patterns in performance data

    YOU DO

    Show up in person and read the full situation as it unfolds

  14. TASK 14

    Monitor and authorize entry of employees, visitors, or other persons.

    AI DOES

    Scans badges, flags mismatches in access databases, and alerts supervisors to unusual entry patterns

    YOU DO

    Stay present at the door and make the final call on who gets in

START LEARNING AI

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Data sources and attribution

This page includes information from the O*NET 30.3 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. rtwoai has modified all or some of this information. USDOL/ETA has not approved, endorsed, or tested these modifications. O*NET® is a trademark of USDOL/ETA.

Wage and employment figures are from the U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (2025). Job outlook is from the BLS Employment Projections program, 2024–34. BLS data are in the public domain. BLS has not reviewed or endorsed this page.

Can AI do the work of First-Line Supervisors of Security Workers? — rtwoai