JOB REPORT / 39-1014 · 19 TASKS

First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services.

Can AI do the work of First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services?

Mostly it works alongside you. Here is what shifts, task by task.

YOUR EXPERIENCE MATTERS

How does this fit your work?

How many tasks do you use AI to assist with at work?

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The mark shows what’s typical for this job.

The parts of your job AI can already do most of:

Analyze and record personnel or operational data and write…
Apply customer feedback to service improvement efforts
Assign work schedules, following work requirements, to ensure quality…

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A guided certificate program in AI-assisted First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services work. It covers the 18 AI-affected parts of your job and ends in a capstone a person reviews.

WHAT WE LOOKED AT

Your job, task by task.

18 of 19 tasks reviewed

This job has 19 core tasks. We went through 18 of them, one at a time.

Task by task, from the work First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services actually do. How we describe AI use in each task is our own read of it, not a measurement of whether AI can replace the job.

TASK 01
Analyze and record personnel or operational data and write related activity reports.
AI DOES
Organizes data, finds trends, and drafts report text from your notes or spreadsheets
YOU DO
Verify what actually happened, add real-world context, and sign off on accuracy
TASK 02
Apply customer feedback to service improvement efforts.
AI DOES
Sorts, groups, and summarizes customer feedback to spot patterns quickly
YOU DO
Decide which fixes fit your team, venue, and guests best
TASK 03
Assign work schedules, following work requirements, to ensure quality and timely delivery of service.
AI DOES
Generates draft schedules, checks coverage gaps, and flags rule conflicts automatically
YOU DO
Apply judgment about worker strengths, morale, and unexpected day-of changes
TASK 04
Participate in continuing education to stay abreast of industry trends and developments.
AI DOES
Finds articles, summarizes trends, and builds personalized learning plans
YOU DO
Choose what matters for your specific venue and team
TASK 05
Recruit and hire staff members.
AI DOES
Drafts job ads, screens resumes, and suggests interview questions
YOU DO
Meet candidates and judge fit for your team's vibe
TASK 06
Collaborate with staff members to plan or develop programs of events or schedules of activities.
AI DOES
Generates draft schedules, suggests activity ideas, and spots scheduling conflicts
YOU DO
Bring your knowledge of your team's strengths and your community's needs to shape the final plan
TASK 07
Requisition supplies and equipment necessary for workers to facilitate recreational or entertainment activities, such as safety harnesses, flash lights, or first aid kits.
AI DOES
Drafts supply lists, suggests vendors, and tracks inventory data
YOU DO
Verify what gear is truly needed based on real site conditions and team safety
TASK 08
Train workers in proper operational procedures and functions and explain company policies.
AI DOES
Drafts training guides, quizzes, and clear policy summaries
YOU DO
Show up in person, read the room, and coach people through real situations
TASK 09
Resolve customer complaints regarding worker performance or services rendered.
AI DOES
Drafts apology responses, summarizes complaint history, and suggests resolution options
YOU DO
Read the room, show empathy, and make the final call on what's fair
TASK 10
Plan, direct, or supervise recreational and entertainment activities led by staff, such as sports, aquatics, games, or performing arts.
AI DOES
Drafts activity schedules, suggests program ideas, and helps track staff assignments
YOU DO
Stay present to read the crowd, keep people safe, and motivate your team in real time
TASK 11
Provide staff with assistance in performing difficult or complicated duties.
AI DOES
Generates step-by-step guides, troubleshooting checklists, and coaching scripts for common difficult duties
YOU DO
Show up in person, read the situation, and adapt support to each worker's needs in real time
TASK 12
Serve as a point of contact between managerial staff and leaders of recreational or entertainment activities.
AI DOES
Drafts messages, summarizes updates, and organizes schedules between teams
YOU DO
Build trust and read people in the moment
TASK 13
Take disciplinary action to address performance problems.
AI DOES
Drafts warning letters, summarizes performance records, and suggests policy-compliant steps
YOU DO
Own the conversation, read emotions, and make the final call on consequences
TASK 14SOURCE-BACKED TASK
Furnish customers with information on events or activities.
AI DOES
Pulls event details and answers basic questions
YOU DO
Match recommendations to customer interests
About this analysis
57% · Methodology: exposure-v1 · Analysis date: unavailable · Confidence: medium
TASK 15
Direct or coordinate the activities of entertainment and recreation related workers.
AI DOES
Helps schedule staff, track tasks, and flag conflicts in planning tools
YOU DO
Read the room, resolve disputes, and keep a live team moving smoothly
TASK 16
Meet with managers or other supervisors to stay informed of changes affecting workers or operations.
AI DOES
Drafts meeting agendas, summarizes notes, and flags key updates to share with your team
YOU DO
Show up, read the room, and build trust with managers face to face
TASK 17
Observe and evaluate workers' appearance and performance to ensure quality service and compliance with specifications.
AI DOES
Helps track performance records, flag patterns in data, and suggest evaluation checklists
YOU DO
Show up in person, watch closely, and give real-time feedback with empathy and context
TASK 18SOURCE-BACKED TASK
Inform workers about interests or special needs of specific groups.
AI DOES
Generates content about group needs and interests
YOU DO
Adapt the message for your audience
About this analysis
27% · Methodology: exposure-v1 · Analysis date: unavailable · Confidence: medium

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AT A GLANCE

Occupation: First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services
SOC code: 39-1014
Tasks reviewed: 18 of 19

How we assess

PAY & OUTLOOK

Compare pay by state

Median pay (national): $48,560 · BLS OEWS 2025
Median pay (Colorado): $58,640 · BLS OEWS 2025
Employed (national): 103,190
Employed in Colorado: 4,150
Job outlook: +6.3% by 2034 · ~13,400 openings/yr

Wages from the U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics. National figures cover the United States. Job outlook is national.

How does this fit your work?

Earn a certificate in your job

Your job, task by task.

Analyze and record personnel or operational data and write related activity reports.

Apply customer feedback to service improvement efforts.

Assign work schedules, following work requirements, to ensure quality and timely delivery of service.

Participate in continuing education to stay abreast of industry trends and developments.

Recruit and hire staff members.

Collaborate with staff members to plan or develop programs of events or schedules of activities.

Requisition supplies and equipment necessary for workers to facilitate recreational or entertainment activities, such as safety harnesses, flash lights, or first aid kits.

Train workers in proper operational procedures and functions and explain company policies.

Resolve customer complaints regarding worker performance or services rendered.

Plan, direct, or supervise recreational and entertainment activities led by staff, such as sports, aquatics, games, or performing arts.

Provide staff with assistance in performing difficult or complicated duties.

Serve as a point of contact between managerial staff and leaders of recreational or entertainment activities.

Take disciplinary action to address performance problems.

Furnish customers with information on events or activities.

Direct or coordinate the activities of entertainment and recreation related workers.

Meet with managers or other supervisors to stay informed of changes affecting workers or operations.

Observe and evaluate workers' appearance and performance to ensure quality service and compliance with specifications.

Inform workers about interests or special needs of specific groups.

Practice AI.Use your judgment.

Practice AI.
Use your judgment.