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JOB REPORT / 13-1071 · 26 TASKS

Human Resources Specialists.

Can AI do the work of Human Resources Specialists?

Mostly it works alongside you. Here is what shifts, task by task.

YOUR EXPERIENCE MATTERS

How does this fit your work?

How many tasks do you use AI to assist with at work?

Drag the dot. There’s no wrong answer; it starts at our estimate.

Starting pointOur estimate

The mark shows what’s typical for this job.

The parts of your job AI can already do most of:

  • Maintain and update human resources documents
  • Prepare or maintain employment records related to events
  • Schedule or administer skill, intelligence, psychological, or drug tests…

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A guided certificate program in AI-assisted Human Resources Specialists work. It covers the 26 AI-affected parts of your job and ends in a capstone a person reviews.

WHAT WE LOOKED AT

Your job, task by task.

26 of 26 tasks reviewed

We went through all 26 core tasks in this job, one at a time.

Task by task, from the work Human Resources Specialists actually do. How we describe AI use in each task is our own read of it, not a measurement of whether AI can replace the job.

  1. TASK 01

    Maintain and update human resources documents, such as organizational charts, employee handbooks or directories, or performance evaluation forms.

    AI DOES

    Drafts, reformats, and updates document text, suggests handbook language, and auto-fills org chart data

    YOU DO

    Verify legal accuracy, apply company culture, and approve all final changes

  2. TASK 02

    Prepare or maintain employment records related to events, such as hiring, termination, leaves, transfers, or promotions, using human resources management system software.

    AI DOES

    Auto-fills routine employment record fields, flags incomplete entries, and drafts standard updates in HR software

    YOU DO

    Verify accuracy, handle unusual situations, and confirm legal compliance before records are finalized

  3. TASK 03

    Schedule or administer skill, intelligence, psychological, or drug tests for current or prospective employees.

    AI DOES

    Automates scheduling, sends reminders, and tracks test completion in HR systems

    YOU DO

    Verify identities, handle sensitive cases, and ensure legal and ethical compliance

  4. TASK 04

    Conduct reference or background checks on job applicants.

    AI DOES

    Searches background databases, compiles records, and drafts reference check questions

    YOU DO

    Weigh findings in context and make the final hiring judgment

  5. TASK 05

    Inform job applicants of details such as duties and responsibilities, compensation, benefits, schedules, working conditions, or promotion opportunities.

    AI DOES

    Drafts offer letters, FAQ responses, and benefit summaries for applicants

    YOU DO

    Read the applicant's tone and handle sensitive or unusual questions with care

  6. TASK 06

    Review and evaluate applicant qualifications or eligibility for specified licensing, according to established guidelines and designated licensing codes.

    AI DOES

    Scans applications, checks requirements against codes, and flags missing or mismatched qualifications

    YOU DO

    Apply judgment on borderline cases and take responsibility for final eligibility decisions

  7. TASK 07

    Analyze employment-related data and prepare required reports.

    AI DOES

    Sorts employment data, spots trends, and drafts report sections automatically

    YOU DO

    Interpret findings in context and apply judgment about people and policy

  8. TASK 08

    Maintain current knowledge of Equal Employment Opportunity (EEO) and affirmative action guidelines and laws, such as the Americans with Disabilities Act (ADA).

    AI DOES

    Summarizes legal updates, flags regulatory changes, and explains compliance rules in plain language

    YOU DO

    Apply legal knowledge to real employee situations and make judgment calls about your specific workplace

  9. TASK 09

    Provide management with information or training related to interviewing, performance appraisals, counseling techniques, or documentation of performance issues.

    AI DOES

    Drafts training content, summarizes legal guidelines, and generates example scripts for interviews or appraisals

    YOU DO

    Read the room, build manager relationships, and tailor coaching to real workplace dynamics

  10. TASK 10

    Select qualified job applicants or refer them to managers, making hiring recommendations when appropriate.

    AI DOES

    Screens resumes, ranks candidates by criteria, and flags red flags or gaps

    YOU DO

    Weigh cultural fit, spot bias in the process, and make the final call on people

  11. TASK 11

    Confer with management to develop or implement personnel policies or procedures.

    AI DOES

    Drafts policy language, summarizes legal requirements, and suggests industry benchmarks

    YOU DO

    Read the room, build trust with managers, and make judgment calls about what fits your company culture

  12. TASK 12

    Advise management on organizing, preparing, or implementing recruiting or retention programs.

    AI DOES

    Drafts program outlines, summarizes best practices, and generates talking points for management presentations

    YOU DO

    Read the room — understand your company's culture, politics, and real employee needs before recommending anything

  13. TASK 13

    Develop or implement recruiting strategies to meet current or anticipated staffing needs.

    AI DOES

    Drafts job descriptions, screens resumes, suggests sourcing channels, and analyzes hiring data

    YOU DO

    Judge what the team truly needs and build relationships with candidates and hiring managers

  14. TASK 14

    Hire employees and process hiring-related paperwork.

    AI DOES

    Drafts offer letters, fills standard forms, tracks paperwork status, and flags missing documents

    YOU DO

    Judge candidate fit, ensure fair decisions, and build trust with new hires

  15. TASK 15

    Administer employee benefit plans.

    AI DOES

    Drafts benefit summaries, checks enrollment data for errors, and answers common benefit questions

    YOU DO

    Handle sensitive personal situations and make judgment calls on exceptions

  16. TASK 16

    Coordinate with outside staffing agencies to secure temporary employees, based on departmental needs.

    AI DOES

    Drafts outreach emails, summarizes agency options, and tracks staffing requests

    YOU DO

    Build agency trust and negotiate the right fit for each department

  17. TASK 17

    Evaluate selection or testing techniques by conducting research or follow-up activities and conferring with management or supervisory personnel.

    AI DOES

    Pulls research on testing methods, runs statistical analysis on selection data, and summarizes findings

    YOU DO

    Build trust with managers, interpret real workplace dynamics, and make judgment calls on fairness and fit

  18. TASK 18

    Schedule or conduct new employee orientations.

    AI DOES

    Drafts schedules, sends calendar invites, and prepares orientation content

    YOU DO

    Show up in person to welcome new hires and answer real-time questions

  19. TASK 19

    Address employee relations issues, such as harassment allegations, work complaints, or other employee concerns.

    AI DOES

    Drafts response templates, summarizes relevant policies, and helps organize documentation

    YOU DO

    Listen with empathy, read the room, and make fair judgment calls in sensitive situations

  20. TASK 20

    Conduct exit interviews and ensure that necessary employment termination paperwork is completed.

    AI DOES

    Drafts interview questions, flags missing paperwork, and summarizes patterns from exit feedback

    YOU DO

    Build trust with the departing employee so they share honest, useful feedback

  21. TASK 21SOURCE-BACKED TASK

    Contact job applicants to inform them of the status of their applications.

    AI DOES

    Drafts status emails and schedules calls automatically

    YOU DO

    Choose tone and timing for each person

    About this analysis

    51% · Methodology: exposure-v1 · Analysis date: unavailable · Confidence: medium

  22. TASK 22SOURCE-BACKED TASK

    Interview job applicants to obtain information on work history, training, education, or job skills.

    AI DOES

    Screens resumes and asks standard interview questions

    YOU DO

    Judge character, fit, and potential

    About this analysis

    51% · Methodology: exposure-v1 · Analysis date: unavailable · Confidence: medium

  23. TASK 23SOURCE-BACKED TASK

    Perform searches for qualified job candidates, using sources such as computer databases, networking, Internet recruiting resources, media advertisements, job fairs, recruiting firms, or employee referrals.

    AI DOES

    Scans databases and filters candidates by keywords

    YOU DO

    Judge who truly fits the role

    About this analysis

    39% · Methodology: exposure-v1 · Analysis date: unavailable · Confidence: medium

  24. TASK 24SOURCE-BACKED TASK

    Review employment applications and job orders to match applicants with job requirements.

    AI DOES

    Scans resumes and flags potential matches

    YOU DO

    Judge cultural fit and real potential

    About this analysis

    35% · Methodology: exposure-v1 · Analysis date: unavailable · Confidence: medium

  25. TASK 25SOURCE-BACKED TASK

    Evaluate recruitment or selection criteria to ensure conformance to professional, statistical, or testing standards, recommending revisions, as needed.

    AI DOES

    Scans criteria against standard checklists and flags issues

    YOU DO

    Judge fairness and make the call

    About this analysis

    32% · Methodology: exposure-v1 · Analysis date: unavailable · Confidence: medium

  26. TASK 26SOURCE-BACKED TASK

    Interpret and explain human resources policies, procedures, laws, standards, or regulations.

    AI DOES

    Pulls relevant policies and explains basic compliance rules

    YOU DO

    Apply context and handle tricky situations

    About this analysis

    18% · Methodology: exposure-v1 · Analysis date: unavailable · Confidence: medium

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Data sources and attribution

This page includes information from the O*NET 30.3 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. rtwoai has modified all or some of this information. USDOL/ETA has not approved, endorsed, or tested these modifications. O*NET® is a trademark of USDOL/ETA.

Wage and employment figures are from the U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (2025). Job outlook is from the BLS Employment Projections program, 2024–34. BLS data are in the public domain. BLS has not reviewed or endorsed this page.

Task collaboration data is from the Anthropic Economic Index, release 2025-03-27, used under the CC BY 4.0 license. Anthropic has not reviewed or endorsed this page.

How we describe AI use in each task is our own characterization, not a measurement of whether AI can replace this job. Microsoft note that their metrics "should not be misconstrued or misrepresented as measuring the ability of AI to replace jobs," and that there is more to an occupation than the sum of its tasks.

Can AI do the work of Human Resources Specialists? — rtwoai