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JOB REPORT / 53-3031 · 11 TASKS

Driver/Sales Workers.

Can AI do the work of Driver/Sales Workers?

Mostly it works alongside you. Here is what shifts, task by task.

YOUR EXPERIENCE MATTERS

How does this fit your work?

How many tasks do you use AI to assist with at work?

Drag the dot. There’s no wrong answer; it starts at our estimate.

Starting pointOur estimate

The mark shows what’s typical for this job.

The parts of your job AI can already do most of:

  • Record sales or delivery information on daily sales…
  • Write customer orders and sales contracts according to company…
  • Inform regular customers of new products or services…

Your free lesson plan builds the skills that keep you ahead of AI.

A free set of short lessons, about 20 minutes each, at your own pace. No payment, no experience needed.

WHAT WE LOOKED AT

Your job, task by task.

8 of 11 tasks reviewed

This job has 11 core tasks. We went through 8 of them, one at a time.

Task by task, from the work Driver/Sales Workers actually do. How we describe AI use in each task is our own read of it, not a measurement of whether AI can replace the job.

  1. TASK 01

    Record sales or delivery information on daily sales or delivery record.

    AI DOES

    Auto-fills delivery logs, totals sales figures, and syncs records to databases

    YOU DO

    Verify unusual entries and flag discrepancies that don't match the actual route

  2. TASK 02

    Write customer orders and sales contracts according to company guidelines.

    AI DOES

    Drafts order forms and contract language from templates and customer info

    YOU DO

    Verify deal details, customer preferences, and sign-off in person

  3. TASK 03

    Inform regular customers of new products or services and price changes.

    AI DOES

    Drafts talking points, texts, or flyers about new products and price changes

    YOU DO

    Read the customer's mood and adjust your pitch in the moment

  4. TASK 04

    Collect money from customers, make change, and record transactions on customer receipts.

    AI DOES

    Logs transaction amounts and prints or sends digital receipts automatically

    YOU DO

    Handle cash, count change, and build trust with customers in person

  5. TASK 05

    Review lists of dealers, customers, or station drops and load trucks.

    AI DOES

    Sorts and optimizes delivery stop lists and flags missing items

    YOU DO

    Physically verify loads, handle real-world exceptions, and make judgment calls at the dock

  6. TASK 06

    Arrange merchandise and sales promotion displays or issue sales promotion materials to customers.

    AI DOES

    Suggests display layouts, promotional ideas, or product placement strategies

    YOU DO

    Show up, use your hands, and read the room in real time

  7. TASK 07

    Drive trucks to deliver such items as food, medical supplies, or newspapers.

    AI DOES

    Helps plan routes and flag traffic delays

    YOU DO

    Keep your hands on the wheel and packages moving safely

  8. TASK 08SOURCE-BACKED TASK

    Listen to and resolve customers' complaints regarding products or services.

    AI DOES

    Suggests responses and tracks complaint patterns

    YOU DO

    Show empathy and judge fair solutions

    About this analysis

    0% · Methodology: exposure-v1 · Analysis date: unavailable · Confidence: medium

START LEARNING AI

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Data sources and attribution

This page includes information from the O*NET 30.3 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. rtwoai has modified all or some of this information. USDOL/ETA has not approved, endorsed, or tested these modifications. O*NET® is a trademark of USDOL/ETA.

Wage and employment figures are from the U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (2025). Job outlook is from the BLS Employment Projections program, 2024–34. BLS data are in the public domain. BLS has not reviewed or endorsed this page.

Task collaboration data is from the Anthropic Economic Index, release 2025-03-27, used under the CC BY 4.0 license. Anthropic has not reviewed or endorsed this page.

How we describe AI use in each task is our own characterization, not a measurement of whether AI can replace this job. Microsoft note that their metrics "should not be misconstrued or misrepresented as measuring the ability of AI to replace jobs," and that there is more to an occupation than the sum of its tasks.