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JOB REPORT / 49-2011 · 25 TASKS

Computer, Automated Teller, and Office Machine Repairers.

Can AI do the work of Computer, Automated Teller, and Office Machine Repairers?

Mostly it works alongside you. Here is what shifts, task by task.

YOUR EXPERIENCE MATTERS

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How many tasks do you use AI to assist with at work?

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The mark shows what’s typical for this job.

The parts of your job AI can already do most of:

  • Maintain parts inventories and order any additional parts needed…
  • Maintain records of equipment maintenance work or repairs
  • Complete repair bills, shop records, time cards, or expense…

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A guided certificate program in AI-assisted Computer, Automated Teller, and Office Machine Repairers work. It covers the 16 AI-affected parts of your job and ends in a capstone a person reviews.

WHAT WE LOOKED AT

Your job, task by task.

16 of 25 tasks reviewed

This job has 25 core tasks. We went through 16 of them, one at a time.

Task by task, from the work Computer, Automated Teller, and Office Machine Repairers actually do. How we describe AI use in each task is our own read of it, not a measurement of whether AI can replace the job.

  1. TASK 01

    Maintain parts inventories and order any additional parts needed for repairs.

    AI DOES

    Tracks inventory levels, flags low stock, and suggests reorder quantities based on usage patterns

    YOU DO

    Decide which parts to prioritize and manage supplier conversations

  2. TASK 02

    Maintain records of equipment maintenance work or repairs.

    AI DOES

    Drafts repair notes, auto-fills common fields, and flags missing info

    YOU DO

    Verify accuracy and add job-specific details only you observed

  3. TASK 03

    Complete repair bills, shop records, time cards, or expense reports.

    AI DOES

    Drafts repair bills, fills in standard fields, and organizes records from job notes

    YOU DO

    Verify job details, confirm labor time, and approve final charges

  4. TASK 04

    Advise customers concerning equipment operation, maintenance, or programming.

    AI DOES

    Pulls up manuals, suggests troubleshooting steps, and drafts clear explanations

    YOU DO

    Read the customer's mood and tailor advice to their exact setup

  5. TASK 05

    Enter information into computers to copy programs from one electronic component to another or to draw, modify, or store schematics.

    AI DOES

    Automates data entry, file copying, and basic schematic generation or storage

    YOU DO

    Verify hardware compatibility and approve schematic changes before saving

  6. TASK 06

    Test new systems to ensure that they are in working order.

    AI DOES

    Drafts test checklists, flags error patterns, and suggests likely fault causes

    YOU DO

    Physically operate the machine and trust your hands-on judgment about real performance

  7. TASK 07

    Test components or circuits of faulty equipment to locate defects, using oscilloscopes, signal generators, ammeters, voltmeters, or special diagnostic software programs.

    AI DOES

    Analyzes diagnostic software output, suggests likely fault locations, and cross-references error patterns with known defects

    YOU DO

    Connect probes, handle equipment safely, and apply hands-on judgment when readings are unexpected

  8. TASK 08

    Train new repairers.

    AI DOES

    Generates training guides, quizzes, and step-by-step repair walkthroughs

    YOU DO

    Show physical techniques in person and judge when a trainee is truly ready

  9. TASK 09

    Converse with customers to determine details of equipment problems.

    AI DOES

    Suggests diagnostic questions and logs problem details into a ticket

    YOU DO

    Read the customer's tone, ask smart follow-ups, and figure out what they actually mean

  10. TASK 10SOURCE-BACKED TASK

    Reinstall software programs or adjust settings on existing software to fix machine malfunctions.

    AI DOES

    Diagnoses issues and suggests fix steps

    YOU DO

    Test the actual fix works

    About this analysis

    50% · Methodology: exposure-v1 · Analysis date: unavailable · Confidence: medium

  11. TASK 11SOURCE-BACKED TASK

    Install and configure new equipment, including operating software or peripheral equipment.

    AI DOES

    Guides setup steps and troubleshoots common issues

    YOU DO

    Adapt to unique environments and constraints

    About this analysis

    48% · Methodology: exposure-v1 · Analysis date: unavailable · Confidence: medium

  12. TASK 12

    Operate machines to test functioning of parts or mechanisms.

    AI DOES

    Reads sensor data, flags unusual readings, and suggests what to check next

    YOU DO

    Physically run the tests, handle the parts, and judge what the results mean in context

  13. TASK 13SOURCE-BACKED TASK

    Read specifications, such as blueprints, charts, or schematics, to determine machine settings or adjustments.

    AI DOES

    Scans blueprints and suggests initial machine settings

    YOU DO

    Verify settings match real conditions

    About this analysis

    31% · Methodology: exposure-v1 · Analysis date: unavailable · Confidence: medium

  14. TASK 14SOURCE-BACKED TASK

    Calibrate testing instruments.

    AI DOES

    Suggests calibration schedules and detects drift patterns

    YOU DO

    Judge when something feels off

    About this analysis

    30% · Methodology: exposure-v1 · Analysis date: unavailable · Confidence: medium

  15. TASK 15SOURCE-BACKED TASK

    Analyze equipment performance records to assess equipment functioning.

    AI DOES

    Processes data and flags performance patterns

    YOU DO

    Decide what the patterns mean

    About this analysis

    22% · Methodology: exposure-v1 · Analysis date: unavailable · Confidence: medium

  16. TASK 16SOURCE-BACKED TASK

    Align, adjust, or calibrate equipment according to specifications.

    AI DOES

    Suggests settings and tracks calibration schedules

    YOU DO

    Feel when something's still off

    About this analysis

    18% · Methodology: exposure-v1 · Analysis date: unavailable · Confidence: medium

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Data sources and attribution

This page includes information from the O*NET 30.3 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. rtwoai has modified all or some of this information. USDOL/ETA has not approved, endorsed, or tested these modifications. O*NET® is a trademark of USDOL/ETA.

Wage and employment figures are from the U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (2025). Job outlook is from the BLS Employment Projections program, 2024–34. BLS data are in the public domain. BLS has not reviewed or endorsed this page.

Task collaboration data is from the Anthropic Economic Index, release 2025-03-27, used under the CC BY 4.0 license. Anthropic has not reviewed or endorsed this page.

How we describe AI use in each task is our own characterization, not a measurement of whether AI can replace this job. Microsoft note that their metrics "should not be misconstrued or misrepresented as measuring the ability of AI to replace jobs," and that there is more to an occupation than the sum of its tasks.

Can AI do the work of Computer, Automated Teller, and Office Machine Repairers? — rtwoai